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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
4.35/5
Customer service:
4.08/5
Return/Replacement policy:
0.00/5

Verified
5/5

2017-10-10

Got what I ordered

"Got what I ordered with no problems. Quick & easy "


Verified
5/5

2017-10-10

Amazing service with kindness

"I live in Thailand. My CPAP machine broke and I ordered another one from my old company. After 3 weeks without even receiving a purchase receipt I called again and turns out they didn't have the machine and would not have it for several more weeks. That was unacceptable. They called your company and you had several of the machine I like. I called and spoke to a young woman named Laurel or Lauren. She was supportive, competent and professional. Within an hour I received all of the paperwork and I got the machine in 4 days. Texas tro Chiang Mai, Thailand in 4 days! I wrote to y9our company and to your local BBB office immediately. But the real toppere was that the Hurricane Harvey hit your town only hours later. Putting your customers first at a time when your own lives were in jeopardy is heroic.
With gratitude,

Katherine Gottfried
"


Verified
4/5

2017-10-06

Great serice

"Order came very quickly. Good job"


Rep reply posted 2017-10-09
A rep from CPAP.com, CPAP.com, has responded:

“We are so sorry to hear that you had a negative experience with our site and that your shipment was delayed. A CPAP expert will be reaching out shortly!”


Verified
5/5

2017-10-09

Speedy service

"Great selection. Easy tp place order. Order was processed and shipped quuckly. Received order in less than a week. "


Verified
5/5

2017-10-09

Great prices

"Way cheaper than the local medical supply store. All I needed was mask filters. They told me that in order to get filters, I had to buy a new mask kit. But thankfully they told me about CPAP.com. Saved me a lot of money. Very happy."


Verified
5/5

2017-10-09

Excellent product

"Easy to shop and the ResMed voltage converter performed just as described in our motor home. It clearly was more efficient than the inverter powering the original power supply."

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Verified
5/5

2017-10-09

Excellent service

"My first time to use this company, I first tried to find the parts that I needed on their website. Since I wanted to make sure I chose the EXACT replacement parts for my husband's CPAP machine, I called. The customer service department was EXTREMELY helpful. I also called the previously company to compare pricing and not only was their pricing a lot more, they did not sell the individual parts that CPAP.com sold. Only downside is, CPAP.com doesn't do the insurance filing. Quite honestly I don't blame them. All in all, my first experience was great and I'll definitely use them again."


Verified
5/5

2017-10-09

Quick call, fast delivery

"Having known what I needed, ordering was easy and was delivered to my house less than 2 days later. Wow."


Verified
4/5

2017-10-09

"My ordering experience was great. I only wish I had the option to choose a small headgear in the Dreamwear Fitpack. "


Verified
5/5

2017-10-09

CPAP supplies

"Excellent service and products, thank you."

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Verified
5/5

2017-10-09

great service !

"After going to Crossroads Sleep Disorder Center in Youngstown Oh. and finding after extensive tests that my wife had a sleep disorder,they guided us through the process of buying our own equipment. After I looked at the many units that CPAP had to offer, they recommended a piece of equipment offered by CPAP. They wrote out a prescription for us. After mailing the prescription to CPAP, in a few days we received the equipment. We were amazed the amount of equipment they had to choose from and the quick service. CPAP was very pleasant to deal with. Paul and Ginni"


Verified
5/5

2017-10-08

Nose Pads

"Shopped the web to find a nose pad for a client. Found your web site and found what I needed. Shipped out very quickly. Cost was great."

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Verified
5/5

2017-10-08

Perfect!

"Very good communication with representatives! Very helpfull with my order and I got exactly what I needed!
I’m well pleased. Thanks!
"


Verified
4/5

2017-10-08

Pleasant to deal with

"Delay in processing order due to a weather. Other than that was pleased with service!
"


Verified
5/5

2017-10-08

Excellent Service

"My daughter found this SD card online after my supplier refused to allow my doctor access to my information in real time. Since those are my records and they wouldn't put an SD card in my machine I took it upon myself to make sure my doctor had access to my records."

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