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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
4.35/5
Customer service:
4.08/5
Return/Replacement policy:
0.00/5

Verified
5/5

2017-10-01

Excellent service and product

"Product arrived as promised. They let me know when they had warehouse problems and followed up when they could ship."


Verified
5/5

2017-10-01

Cpap.com

"Even though they had a bad time with Hurricane Harvey, they still were prompt with my order. They didn't have to be and i wasn't expecting them to be. I hope everyone with the company is ok."

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Verified
5/5

2017-10-01

Sales assistant was excellent.

"She spoke clearly and patiently answered all my questions. She helped me make the right choices. She sounded pretty."

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Verified
5/5

2017-09-30

Couldn't be any better . Very eithcal company . Strongly recommend them for all your needs

"It was so sad huracain time. ( Harvey ) yet they still helped me out & shipped to me what I needed it . They kept me informed the whole time about the status of my order. I was very impressed with the courtacy of the person who took my order unfortunately I forgot his name but he was a great guy . Thank you so much "

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Verified
5/5

2017-09-30

Reliable products and service

"I have always received fast reliable service and great products. They even kept me informed when a shipment might be delayed a couple of days because of flooding from Hurricane Harvey! "

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Verified
5/5

2017-09-30

Finally!

"I'm pleased to have opened an account with CPAP.com and can now finally order whatever accessories (new tubes, masks, filters) without having to go through me local medical equipment supplier whose hours were inconvenient and service poor. Thank you for making it easy for my primary physician to send in the prescription information which sped up the process."

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Verified
2/5

2017-09-30

Items did not fit

"Headset and filters were not sizes ordered."

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Rep reply posted 2017-10-05
A rep from CPAP.com, CPAP.com, has responded:

“We are so sorry you received the incorrect item. A CPAP expert will be reaching out shortly!”


Verified
5/5

2017-09-30

Filters

"Web site easy to order from"

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Verified
4/5

2017-09-30

Very easy

"Great, easy to complete, awesome servive and quick. Great info to ensure right product. Thanks"


Verified
4/5

2017-09-30

Quickly served

"Got my order very quickly. Just need to get a better idea of the size of my filters. I made the ones I ordered work, but the size isn't what I thought the picture showed. "


Verified
5/5

2017-09-28

Excellent

"I have always had great service and find the products the best work for me. Thank you"


Verified
5/5

2017-09-27

Bluehawk73

"Fast with a good selection of products to choose from."

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Verified
3/5

2017-09-26

Dissapointed in return policy

"I ordered supplies for the first time thru this website and was unsure of how to order items. Did not know that if you order headgear and mask separately that you could not return if problem. I re-ordered the headgear and mask as a set and was pleased that it fit my husband well, but not happy that I could not return the medium mask and headgear because I did not order them as a set! Lot of money wasted!!!"

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Rep reply posted 2017-10-05
A rep from CPAP.com, CPAP.com, has responded:

“We are so sorry you had a negative experience with the items you received from us. A CPAP expert will be reaching out shortly!”


Verified
4/5

2017-09-25

Easy breezy

"I'd like to be able to file my order on insurance in future."

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Verified
5/5

2017-09-26

Great service and products

"Very helpful customer service. This is my new CPAP supply go to location. Love it."