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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
4.35/5
Customer service:
4.13/5
Return/Replacement policy:
0.00/5

Verified
5/5

2017-09-18

Thank U

"Awesome Service and Product"


Verified
5/5

2017-09-18

Happy with the service

"I will be ordering from you agaiin"


Verified
5/5

2017-09-17

Best prices I've seen!

"Online ordering was easy, and the cost couldn't be beat. "


Verified
5/5

2017-09-17

Exactly what I needed and expected

"Found exactly what I need on CPAP.com, price satisfactory and shipped fast."

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[COPY] Recommendations

Verified
5/5

2017-09-17

ResMed Nasal Pillows

"I received my order promptly and in good condition."


Verified
5/5

2017-09-17

CPAP Liners

"The CPAP Liners that I received are working excellently. Irritation on my face has decreased. I do not look like a clown anymore."

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Overall customer service
Overall product shipping and delivery process
[COPY] Recommendations

Verified
5/5

2017-09-17

Very helpful & Knowledgeable

" When I called I received a good explanation for what I was looking for and they help me choose the right mask & headgear. They were very professional & didn't try to sell me anything I wasn't asking about. "


Verified
5/5

2017-09-17

My CPAP Parts

"I was pleasantly surprised with the quality of parts I ordered and fast delivery. Will definitely shop again as I will be needing more supplies in the future."


Verified
2/5

2017-09-17

Poor Customer return policy

"I ordered a head gear that turned out to be too large, wen I called to swap it for a smaller one I was told too bad you will need to buy another one for almost $20. plus shipping, I would call that very poor Customer Serv=ice!!!!!"

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[COPY] Recommendations
Overall product shipping and delivery process

Rep reply posted 2017-09-18
A rep from CPAP.com, CPAP.com, has responded:

“We are so sorry to hear you had a negative experience with us. We want to make sure we're doing right by our customers. A CPAP expert will be reaching out shortly!”


Verified
5/5

2017-09-17

Very prompt and thorough service

"I am a first-time CPAP user. The guidance and support from a skilled CSR has been invaluable "


Verified
4/5

2017-09-17

Lesson Learned

"My first res med was purchased through our local medical supply store over 10 years ago for $5K. My new one through CPAP.com was less then $300. If this one last half as long it will be good money spent...and we wonder why our insurance rates are outrageous. If you ever have to spend a night without your machine you know important a timely turn around is important, CPAP.com overnighted my new machine to me, pre-set. Thanks dudes... "


Verified
5/5

2017-09-17

Great service and timely delivery

"Great service and prompt delivery"


Verified
5/5

2017-09-17

Excellent

"It was easy. Staff was polite and helpful."


Verified
5/5

2017-09-17

Great service

"I ordered from Canada n the staff were very helpful. It was sent to a USA address n I love my cpap products. Great service!❤️"


Verified
5/5

2017-09-16

Great service

"Easy, quick, and cheaper than prescription service."