"CPAP.com offers excellent order fulfillment and shipping, and has reasonable prices on merchandise and shipping. One glitch with my order experience has come through the insurance aspect. I thought that insurance reimbursement would be easy, but not so. CPAP.com makes a downloadable form available, but the instructions that come with it are general and outdated. The form uses very small print, and my insurer (Anthem BCBS) has used this fact as a flimsy excuse to reject the paperwork. If you have insurance, don't assume that your carrier will pay. If you are covered by a company like Anthem that will use any pretense to deny a claim, you'll be eating the cost. Another just discovered issue with the order: machine settings. The air pressure on my CPAP seemed high--it was supposed to be set at 8, according to the prescription sent to CPAP.com. I found out online how to access the machine's pressure settings, and they were at the menu default: Minimum 4, Maximum 20! I wondered why the mask was practically blowing off my face every night."

"Was told I had to by a 109 dollar insurance for a $119 cpap. Why would anyone do that! You pay double but you would still be out $109 plus shipping which would be equivelant to buying the cpap anyways! I know they have a back stick if this item and a home medical provider that I said would be pretty willing to get rid of and I would need it only for a month because of surgery but would still be willing to pay $50 for it, but sadly the recommendation to negotiate and they were highly recommended to me. "

"this one is quieter than the last one I used and fits better."

"Fast, easy & cheaper supplies. Wonderful customer service. Thanks guys!!"

"Easy to work with! Will order again!"

"My complete order arrived promptly! "

"Ordered the same items as before. Person was so friendly. No problem at all."

"Ordered replacement travel CPAP with mask. Came quickly and exactly as expected, flawless experience."

"I ORDERED MY CPAP MACHINE BECAUSE MONTHLY RENTING WAS EXPENSIVE. MY DR WAS ON VACATION AT THE TIME WHICH I WAS NOT AWARE OF BUT THE CUST. SERVICE DEPT KEPT ME INFORMED AND AS SOON AS MY DR GOT BACK AND WROTE A NEW PRESCRIPTION MY MACHINE WAS SENT OUT NEXT DAY SERVICE. I RECEIVED MY MACHINE AND IT IS GREAT! THANK YOU CPAP.COM!"

"First a month ago I gave c-pap. com all of my doctor information. when I then gave you the prescription10 days later and made my order , nothing happened for a week until I called. you said what I ordered wasn't what was prescribed by the doctor. WHY was I not notified of this. So I ask your person to contact the Dr. they must of as the order was sent was out on the 3rd. It is now the 8th and I still don't have it. Would u be impressed ???"

"My order was processed quickly, shipped promptly, and was exactly as ordered. "

"I ordered a travel CPAP from CPAP.com and received it the next day. The product was as promised, and it works well. "

"Product was easy to order online and came as described. Adapting the mouthpiece was much easier due to the videos TAP PAP has on YouTube."

"Easy to order, easy to set up & easy to use. "

"Got the unit before our last cruise, worked well."