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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
4.35/5
Customer service:
4.13/5
Return/Replacement policy:
0.00/5

Verified
5/5

2017-08-19

My traveling CPAP

"My main objective in getting a small CPAP for traveling was for it to be quiet. This one is very quiet. I didn't get the humidifier and don't notice any difference than my regular CPAP that has a humidifier. That saves a little bit more room to when trying to downsize this whole operation. It is still a bit larger than I would like, but I guess they made it as small as they could."


Verified
5/5

2017-08-18

Recent order

"Items were very well priced and the order was shipped the same day!"

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Verified
3/5

2017-08-18

Need to Program CPAP before shipping

"My CPAP was not programmed when I received it. Not sure if prescription contained enough information, but I had to get my info off my existing machine and go online to get instructions."

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Rep reply posted 2017-08-21
A rep from CPAP.com, CPAP.com, has responded:

“We're so sorry you had a negative experience. All of the machines we sell are set according to the prescription, and we're deeply sorry if there was a mistake on our part. A CPAP expert will be reaching out shortly!”


Verified
4/5

2017-08-18

CPAP.com

"In the end, I got what I needed. I was a little disappointed about the need to bother my doctor for a script for passive replacement parts, only to learn there was a work around."

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Verified
5/5

2017-08-18

Great service from order to delivery!

"Thanks for taking care of my order and very friendly experience. Delivery was just as promissed."


Verified
5/5

2017-08-18

Ease of ordering

"Lady was very informative and helpful as it was my first time ordering"


Verified
5/5

2017-08-18

Fast service, quality product

"CPAP.com always delivers, quickly and a quality product. Products are as advertised. Web site is easy to use and ordering is a breeze. I have ordered from them many times and never disappointed."

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Verified
5/5

2017-08-17

5-Star

"Excellent service!!!! Staff was knowledgeable and very helpful!!!"

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Verified
4/5

2017-08-17

Quick Turnaround

"The turnaround was very quick. However, the headgear on the large full face mask I ordered has no adjustment. I ordered the same mask and the first one I ordered I could adjust the headgear. It seams as if there was a medium headgear attached to a large full face mask."


Verified
5/5

2017-08-17

great service!

"Everything they say you can count on to happen!"


Verified
1/5

2017-08-17

service diffficult everywhere

"couldn't get what i wanted in way of service"


Rep reply posted 2017-08-17
A rep from CPAP.com, CPAP.com, has responded:

“We are so sorry to hear you had a negative experience with CPAP.com. A CPAP expert will be reaching out shortly!”


Verified
1/5

2017-08-17

faulty device.

"I emailed them a couple times after ordering a DC converter. The converter was blowing a 1500w breaker when its only suppose to draw 90w. I asked for a replacement or refund, All emails went without answer. will not do business with them again"

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Rep reply posted 2017-08-17
A rep from CPAP.com, CPAP.com, has responded:

“We are so sorry to hear you did not get a timely response with your email. We want to make sure we do right by you. A CPAP expert will be contacting you shortly!”


Verified
3/5

2017-08-03

Traveling needs

"It was easy to navigate and to speak with a representative, but prices are high and delivery time inconvenient."


Verified
5/5

2017-08-15

Happy with Cpap.com!

"Quick service, fast shipping and always a friendly, helpful voice on the phone. Thank you!"


Verified
4/5

2017-08-15

great prices less hassel no hiden charges

"good company lots of different products"