"Very satisfied with CPAP.com."
"Web Site would not let me download insurance form. Otherwise pleased with product. Sales person was very helpful."
"Perfect for my needs thanks"
"I have been always satisfied with the products on CPAP.com. Questions are always answered and I find a good assortment of supplies and machines to choose from. The prices are within spec of everyone one else, so go with a known seller."
“We appreciate you taking the time to leave us a review! ”
"Easy to use the site. Deadlines Fulfilled.
An efficient customer service.
Once again fully satisfied with the services of cpap.com."
“Thanks for shopping with us! ”
"I was able to explore several different masks and finally found the one that seems to work best for me. Service was prompt and returns were easy to do. Prices are great. "
“Thanks for the review and for being our customer. :) ”
"Great Service! Got what I needed quickly. "
“Thanks for the review. Glad we could help. Sleep well!”
"My doctor prescribed (and I ordered) the wrong size cpap mask kit, which was non-returnable (for obvious hygiene reasons.) I thought I was out $148...but Shannon in chat customer service kindly offered a 50% credit towards other merchandise, which I am using to buy more equipment. This courtesy will make me a permanent customer. Fast shipping and highly recommended."
“Thank you for leaving a review. Please let us know if we can continue help in any way. Thanks for being our customer!”
"Excellent service and very quick delivery"
“Thank you for leaving a review. Let us know if we can continue to help in any way.”
"This order came quickly, as usual, with the comfort gel masks that helps eliminate discomfort and seal problems. Isn't perfect but works better than those generic masks. "
"My CPAP could not be repaired and CPAP had a replacement shipped to me in 3 days. "
“Thank you for taking the time to leave a review. Glad we could be of service to you. Let us know if we can continue to help you in any way. Sleep well!”
"CPAP Customer service is outstanding! I just spoke with Gloria and she was efficient and courteous. The items I received were fine, however, on reflection I realized I really didn't need those items. A return authorization number was issued with no hassle. Great customer service!"
“Thanks for leaving a review and for being our customer! Let us know if we can continue to help in any way.”
"on the 13th of Jan. I ordered a HOSE BUDDY on line, and paid for. it via Pay Pal. On the 18th of Jan I got a email from CPAP.COM that my order was on hold, chk. with Pay Pal. Got that straight at Pay Pal and got a confirmation from them that they had paid CPAP.COM. On the 24th of Jan I received another email from CPAP.COM that my order was still on hold, sent them a email via their talk to a person via there web site. Sent all the info and never heard back. Call the 800 # a few days latter, and was told I was fourth in line (4) left a detailed message,never heard back. Called back a few days latter, and finally talked to a sales rep, they had no record of the order, put me on hold and finally came back and said they finally found the order, and would ship. Did not offer to update shipping or anything. Would never order any Cpap or Bipap equipment from them, if these is there example of there customer service. "
“We sincerely apologize for the inconvenience. This issue has been escalated and we'll be reaching out to you shortly with details regarding your order. We appreciate your business and hope we can turn your experience around. ”
"i hate the mask that i ordered they wont send resmed stuff to canada which ****"
“We apologize for the inconvenience. Manufacture restrictions can sometimes get in the way when we're trying to help our customers. However, we'll be reaching out to you shortly with some solutions to your mask problem. ”
"I am very pleased,command went quickly,custom lasted a little more,but it's ok.
Products,as usual,good quality!"
A rep from CPAP.com, CPAP.com, has responded:
“Sorry to hear you had some trouble downloading the insurance form. I am having someone take a look at that now. Thanks for leaving us a review! ”