"I had called in regarding the new dreamware mask to get details. The rep took her time to explain it and the sizing options and how this would help. She was able to answer my questions and quickly and accurately write up the sale. I will definitely use cpap.com again for future purchases. I had previously bought the transcend mini cpap and use that for traveling. Cpap.com was great in that transaction too. "
"I mean that. I received superior customer service. The shipping cost was free. Additionally, my needed supplies arrived in the shortest time ever. Thanks so much.
Rolando Silvas"
"Thank you cpap.com! Bought my cpap through the website. It was a breeze. Chose the product, e mailed my prescription, paid for it and it was here in time. Wife was so happy.... Now she can sleep well without my loud snoring and i feel so energized after a restful sleep. "
"this place **** to buy stuff from. avoid at all costs. yes, they are cheap, thats the only thing they do right"
"I ordered a short hose and a 90. They worked great because my machine is under a desk on a shelf and my hose needed a 90 degree bend and a short section to make it work well. It did. "
"A great value and fast delivery made my nights a whole lot better. "
"Great assistance. Order filled quickly. Good help on RX and machine came faster."
"I appreciated the professional, knowledgeable service i received. "
"I was very happy with the overall customer service I received from your staff. They were very helpful with finding me a replacement Nasal mask to replace the style I was accustom to that is no longer being offered because it has been discontinued. Thank everyone involved with my order and keep up the great work. It is their professionalism and genuine care for your customers that keep customers coming back again and again.
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"Excellent service and quality parts. I am a 20+ year customer!"
"I wanted a swivel because my hose kept getting tangled. I checked online, but I couldn't tell from the photos if the swivel was the same size and would work. Before ordering it, I called on the phone to see if the customer service would know if the swivel would work, friendly but much to my disappointment they didn't know either. I went ahead and order it and it worked.
* 4 stars for product working, 1 non-star for customer service not knowing. * Disappointed in shipping, it stayed at USPS for 2 days before it shipped, I only live about 150 miles from Houston. UPS is faster."
"Quick, efficient service with good products and competitive pricing."
"I tried two other places before finding your company, talk about night and day. The mask arrived promptly and have been enjoying a great night sleep again. Thank you "
"the order I placed was the order received - and in a timely fashion. Thanks."
"I ordered a Transcend EZEX and received a lesser machine 3 days before I was to leave on a trip to Europe, so I had to take what I got. It does not automatically adjust to my breathing as the EZEX was to do and I feel frustrated by having called Customer Service the day it was delivered and was told "the machine you got is actually a better machine than ordered! "