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0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
4.34/5
Customer service:
4.10/5
Return/Replacement policy:
0.00/5

Verified
5/5

2016-05-04

Fantastic service

"I have ordered several things from cpap.com. There services is skeays flawless"

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Verified
1/5

2016-05-04

Rubbish!

"I work in the Far East. My order was delayed at customs. This company refused to provide a simple JPEG of the packaging used for my order, to expedite release of it. Then they had the nerve to send an e-mail asking me to rate their service. Good website, rubbish service."

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Verified
5/5

2016-05-02

Cheaper than using my insurance!!!!

"My old CPAP machine broke down. Contacted my insurance and they stated I need to use one of their approved vendors. When I contacted them for a price check they stated it would be a minimum of $2500. Looks like the model they wanted to sell me was last years model with no bluetooth or wireless online tracking capability. Worst part is that my insurance requires me pay 100% up to my deductible so basically I would have to pay over $2500 for am obsolete and archaic model. Not only that but it would also require me to get pre-authorization which was a minimum of 7-10 days. Then once approved the vendor would place the order. So even more time for them to place the order and for them to recieve it. I'm not sure about you but I can not function properly without my CPAP and waiting 2 weeks was out of the question.

Imagine my surprise when I was able to get a technologically advanced machine for under a fraction of the cost. $883 vs. over $2500 and have it in my hands the very next day.

Oh yeah and they even took care of contacting my doctor to obtain the prescription!

All and all 100% hassle free on my part, saved a ton of money and was able to recieve treatment the very next day!

Thank you CPAP.COM!!!!! You're the best!!!!
"

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Verified
4/5

2016-05-02

Good place to find CPAP equipment and supplies

"I have always had good service and my orders were always correct."

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Verified
5/5

2016-05-02

It all starts with a perfect "SLEEP"

"This battery unit allows wife & I to travel in all fashions. Some years we see life through our Harley, Some years Cruise and 5th wheel.
Each year we try something different.
Now with the battery for each our
"C-PaP" units we now can
"Dry Camp" , we will never worry about a good sleep.
When traveling on the Harley, pulling the 5th wheel not only I'm keeping my wife "Safe" but all those on the road around Me!!! That's right, mothers, kids, grandparents. Your navigating weather, roads, hazards to do this with 100% sharpness starts with your "SLEEP"!!! stop and thin about it...."Sleep" starts it all! As retired firemen you learn how to use as little of 2hrs sleep to be up 22hrs serving in any challenge throw at us. So you need to get the best sleep as you can. There is no excuse the units are slim, light, and can fit anywhere to travel. Worth every penny spent for how many life's direct and in directly affected!!!
"

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Verified
5/5

2016-05-02

Life-saving purchase

"This purchase was a true life-saver, since my old machine died, and my cpap company was going to take a week to get me a new one. I was thinking about getting a small travel cpap machine, so this situation spurred me to make the purchase. First, the on-line chat for questions was very helpful in explaining the differences among machines. The customer service was also extremely nice and helped get through a problem to get me the machine the next day. I loved the machine from the first moment. Some reviews point out that it is noisy, and this is true; it does make more noise than my regular machine. But for me personally this did not matter. I love the small size and how nicely it works. Thank you cpap.com!"

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Verified
5/5

2016-05-01

Small, but Powerful!

"Just got back from my camping trip, and was so grateful I bit the bullet and bought this lil' bugger! Battery lasted 2 days on a single charge. It was perfectly set by CPAP.com so that it was just like my big electric unit at home. Now that I'm retired we are starting to travel and camp more, and I am very happy I found this site searching the internet! Speedy getting it to me, customer service is easy to deal with. Love it!"

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Verified
5/5

2016-05-01

Super Service!

"My first time to order from CPAP.com and I was very pleased to find they carried an item for my old machine that I could not find any other place. The items were shipped so quick, I was amazed at how fast they arrived! Would definitely recommend this site for CPAP supplies."

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Verified
3/5

2016-05-01

Web site is buggy on information on consumables is misleading

"Great company lousy implementation of web site . Half the the time items you put in shopping cart disappear. On the Cpap mask you are lead to believe the head band is included but when you open the box it's not ( this turned out to be a show stopper ) overall was pretty disappointed in the web site , was very impressed with the staff when they tried to straighten the web order out (even they found there site disorganized) . "

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Verified
5/5

2016-05-01

Quick informative service!

"Better prices than local CPAP providers in my city. Quick delivery. They have helped me several times with technical advice on my ResMed settings.
"

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Verified
5/5

2016-05-01

"Very good service. Thank you."

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Verified
5/5

2016-05-01

Exactly what I needed

"Exactly what I ordered. And it arrived when promised"

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Verified
5/5

2016-04-30

Excellent in very way

"We were so frustrated (disgusted) with the vendor (Apria) that our health insurance provider (Aetna) used that we decided to start paying out of pocket for cpap.com. It's been worth every penny. The orders are filled promptly and correctly every time. The only way it could be any better is if Aetna started using cpap.com as an approved vendor. "

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Verified
5/5

2016-04-30

Excellent Service

"Thank you for your great service."

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Verified
5/5

2016-04-30

Amazing

"It is amazing how consistently they provide great service, quality products and at a fair price. If insurance were accepted, I would purchase all my sleep supplies at CPAP.com.
"

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