ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
4.34/5
Customer service:
4.10/5
Return/Replacement policy:
0.00/5

Verified
5/5

2016-03-20

Rest Easy

"Easy site to use. Fast shipping. Competitive prices."

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
N/A
Overall product shipping and delivery process

Verified
5/5

2016-03-20

Sleep in the breeze

"Ordering and delivery were quite efficient. Ordered one day,
delivery by third day.
"

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2016-03-19

Fantastic Customer Service!

"Cpap.com made my experience exceptional. They collected my prescription for me and sent my unit overnight!"

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2016-03-19

Great

"Best mask after over 15 years of therapy!"

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2016-03-19

Returned product

"The product I ordered was the wrong size and I have returned the items. There wasn't anything wrong with the items and I never took them out of the rappers.

I will order a full mask once the items have been refunded.
"

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2016-03-19

Great service!

"This was my first time using CPAP.com. Had to have a new prescription, which they handled easily & quickly. Got my new mask in just 2-3 days, including the time for the new Rx, for a very good price. I'll definitely use them in the future."

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
Overall product shipping and delivery process

Verified
1/5

2016-03-19

Never purchase ANYTHING from CPAP.com again!!

"I purchased a chin-strap for $25 that I simply cannot use because it pulls my jaw back, thereby cutting off my airway. When I called in to Customer Service to request a refund, the attitude was pretty much "oh well, too bad, so sad...we cannot issue a refund nor a store credit to use toward another purchase!" So, I'm stuck with a useless piece of $*&# -- I will NEVER purchase anything from CPAP.com in the future knowing their dreadful customer relations policies! I want this survey to be the very LAST thing I ever receive regarding CPAP.com, got it?"

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2016-03-19

mask purchase

"CPAP.com makes the purchasing super easy and arrival of my new mask was very fast. Thanks"

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
N/A
Overall product shipping and delivery process

Verified
5/5

2016-03-19

"I received my shipment within the time frame expected. The product was exactly as shown I am well pleased with the product and service that I received from CPAP. I see no improvements needed at this time."

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
N/A
Overall product shipping and delivery process

Verified
5/5

2016-03-19

Great product!!

"Exactly as described and quick shipping!!"

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
N/A
Overall product shipping and delivery process

Verified
5/5

2016-03-19

Best shopping experience

"Love shopping with CPAP.com. Great product selection and great customer service. I can find what I need at great prices. I recommend them to others that have the same needs and want quality products at great prices. Thanks CPAP.com!"

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2016-03-18

Great Service

"I ordered the wrong mask harness I called and was sent the return instructions while we were speaking. I returned the item and I had the correct item in 3 days. The order was totally my fault but they acted professionally with no hassle. Awesome service. "

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2016-03-18

Needed

"I was having trouble getting supplies for my CPAP and thank God I found you."

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2016-03-18

Sleeping well!

"Love my new cpap mask! I've used another company for years, but no more! I love that the website helped me know how to measure for my face to find a better fit...and having a lady's version of the mask I normally used made the fit perfect! Much better fit means better sleep for me! No more air hitting my face. Thanks cpap.com!"

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2016-03-18

Perfect!!

"CPAP.com is AWESOME! Everything from ordering, to using the products, everything was perfect! I looked around before I ordered and found that from what I read, CPAP.com was the least expensive. Having a low income, it is the BEST choice/place for ME!! Thank you, CPAP.com, I will continue shopping here and no where else, for my CPAP needs. xoxoxo"

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
N/A
Overall product shipping and delivery process