"EZ to find what I needed once I had the model number, etc. No prescription need as compared with other providers. Best price."

"I travelled to Guam on vacation recently and left behind a necessary part, which I ordered from cpap.com. I knew that it would be expensive to ship to Guam, so I chose the FedEx shipping option ONLY because the cost was approximately the same as what the USPS would cost. I contacted cpap.com when I received your email asking for address clarification, and explained the circumstances, how an FPO works and and discussed the best shipping method and why. In spite of all that, my original order was cancelled and shipped instead to my home address, which was useless to me because I needed it in Guam. I again contacted your customer service, the matter was investigated, it was agreed that a mistake had been made and another shipment was sent out via USPS to the FPO address, however after all that, the part I needed did not arrive in Guam until two days after I had returned to the States. If proper shipping procedure had been followed from the beginning, I would have enjoyed the use of my cpap for at least half of my vacation. I highly suggest that you train your customer service reps what an FPO address is and what procedure needs to be followed in order to ship to one. If you choose not to ship to an FPO, then state it clearly on your order page so that potential customers can make an informed decision whether or not to continue searching for another source for cpap equipment and accessories."

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"So glad to find the clips as a separate item and excellent price! Also ordered mask fitting my machine and it is perfect. Shipping was excellent, too.
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"It was so easy to place my order."

"After trying for weeks and going and.calling for information not getting call backs I Google an finally got what I needed"

"I needed to know how to get the usage data from my cpap machine. Autumn R helped me find where the sd card was, even though there was a modem in the slot. Autumn was patient, friendly and knowledgeable about my cpap machine. I highly recommend asking CPAP.com if you have any questions about your machine. "

"Exactly what I needed. It came quickly after I ordered it."

"I was on the fence about making an out-of-pocket purchase of the AirMini CPAP, but I'd just finished back-to-back road trips, and the hassle of packing up my AirSense 10 was fresh in my memory. I went to my local sleep center to test drive the AirMini. I was shocked by how small it is, and pleasantly surprised by how well it worked, so I pulled the trigger.

CPAP.com delivered the product, and a handful of accessories, just a couple of days later. Everything was as good, or better than expected, and I'd researched pricing to confirm that theirs were the lowest. Will certainly be buying from them in the future. "

"Called with a question and rep was very helpful. "

"UPDATE: cpap.com got back in touch with me and replaced my order at no charge. In other words, they made it right. Would recomend!!!


I was able to get new filters sent the next day. That was great! The filters were not as good of quality as the ones I usually get. Some of the disposable filters were warped and would not snap into my permanent filter. The permanent filter was much thinner than the ones I usually get."

"Only took a few days to get my order."

"Had no problems at all finding my Cpap items and ordering them was easy. Thank you "

"Very good! Received shipment in a timely matter."

"I was expecting an adjustable mask; the one I ordered and received was not--I should have paid more attention. (As a non-adjustable mask, it was too small for me.) After emailing with customer service, I was happy to receive an offer to discount the price of the item I was looking for originally. Very easy to work with. Thank you!"