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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
4.43/5
Customer service:
4.26/5
Return/Replacement policy:
0.00/5

Verified
5/5

2018-06-25

Thumbs UP

"Highly satisfied with my purchase of mask and hose. I will definitely buy again. "


Verified
4/5

2018-06-25

Sleep tight

"No problem finding what I needed."


Verified
5/5

2018-06-25

Good product and website

"I had a good experience ordering on your site. Shipping the item came from local Houston site. It was on fedex truck for 3 days as I tracked the shipping, and I think could have been delivered earlier."


Verified
1/5

2018-06-25

Dispute unresolved and customer service ran me in circles wasint my tim

"The above title says is all. 45 minutes on the phone with customer service agent with no resolution. Line got disconnected (Hummmmm) and starting the process all over again was too much of an ordeal. Horrible is the rating"


Rep reply posted 2018-06-28
A rep from CPAP.com, CPAP.com, has responded:

“We are so sorry to hear you had a negative experience with our site. We see our representative Layne has already reached out regarding the issue. If there's anything else we can help with, please feel free to reach out by phone at 1-800-356-5221 or by email at cpap@cpap.com!”


Verified
4/5

2018-06-25

service

"I am very impressed with the service as I was sent the wrong accessory based on what the first person said. After the correct item was mailed and I noted the mix-up . your company volunteered to send my next order ship free since I had to pay to return the mistake. So . thanks!"


Rep reply posted 2018-06-25
A rep from CPAP.com, CPAP.com, has responded:

“We're glad you had this experience when shopping with us!”


Verified
4/5

2018-06-25

Good service

"I needed something and they had it at a good price and didn’ take long to get."


Rep reply posted 2018-06-25
A rep from CPAP.com, CPAP.com, has responded:

“I'm glad that you had an enjoyable experience shopping with us!”


pga
Verified
5/5

2018-06-25

Excellent service

"Excellent service - easy and efficient."


Verified
5/5

2018-06-25

Easy

"The person I spoke with was very knowledgable and helpful."


Rep reply posted 2018-06-25
A rep from CPAP.com, CPAP.com, has responded:

“I'm glad! Call back if you have questions!”


Verified
5/5

2018-06-24

A+

"Super Quick Delivery, Quality Product. Will definitely order supplies here again."


Rep reply posted 2018-06-25
A rep from CPAP.com, CPAP.com, has responded:

“Feel free to reach out if you have any questions!”


Verified
5/5

2018-06-24

Excellent!

"I had my products in 2 days.Well done!"


Verified
5/5

2018-06-24

Prompt online service

"Easy online ordering and super quick shipping.
"

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Verified
4/5

2018-06-24

life saving!

"I needed a new mask. I wasn't sleeping like I needed to. CPAP.com saved the day and now I'm sleeping so much better!"


Rep reply posted 2018-06-25
A rep from CPAP.com, CPAP.com, has responded:

“We're glad you're sleeping better with the new mask! Let us know if we can help further.”


Verified
5/5

2018-06-24

Fast & reasonably priced

"Easy ordering, good selection."


Rep reply posted 2018-06-25
A rep from CPAP.com, CPAP.com, has responded:

“Glad you found it easy to order!”


Verified
5/5

2018-06-23

Travel cap

"Representative was well informed of our needs. The order was sent by the next day. After using the cpap, I Idecided that it was not exactly what I wanted and the company was vey helpful in replacing and making the return easy. "


Rep reply posted 2018-06-25
A rep from CPAP.com, CPAP.com, has responded:

“Glad you found it easy to return! Feel free to reach out again if you have questions!”


Verified
5/5

2018-06-22

Best by phone

"wrong battery replaced when I spoke on phone."

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Overall customer service
Overall product shipping and delivery process

Rep reply posted 2018-06-25
A rep from CPAP.com, CPAP.com, has responded:

“Glad you found it helpful to call in!”