"I placed an order by phone. The sales rep was great! The order was placed on Friday and I received my order by mail on Monday. It was exactly accurate. I could not be more pleased with my customer experience. Great job!!!"
"Very helpful customer service."
"Great customer service. The equipment is excellent. I have bought from other dealers and the equipment was sub bar compared to CPAP.com. Plus the cost was lower then other companies. I would not buy from anyone else now. "
"Purchased an Air Mini machine after using regular cpap machine for 15 years. Cust service provided emails with links to technician manual and how to instuctional videos to set up for use/control. Quickly able to apply to use new machine."
"I was very pleased, great web site, great service."
"I purchased the DC converter for my cpap machine. It works perfectly. Now I dont need to be hooked up to electricity. "
"I have bought CPAP products from other vendors with no problems in the past other than having to wait 5 to 8 business days for delivery. I thought this being a local distributor I would receive m product sooner but it took over 30 days for the order to get filled and I still had to go pickup my order when all was said and done. Poor customer service "
"I had difficulty on my phone ordering online. Called a representative, spoke to a warm body not a machine. Got my cpap mask after the rep made sure I was ordering the correct mask. It was here 3 days later! Perfect"
"Smooth transaction. Shipping was prompt and product was perfect"
"Very easy site to find exactly what I wanted. Lower price this year which was a nice surprise. "
"Order Was Correct And Timely.
Thanks"
"Love it! It’s everything I wanted in a travel CPAP. It is small, lightweight, quiet, and provides auto pressure. At level ten pressure the battery lasts about 3 1/2 nights. I only sleep about 6 or 7 hours per night. "
"I ordered my product & had it in my hands within a few days. "
"I really like the product."
"had no problumes will reconmed"
A rep from CPAP.com, CPAP.com, has responded:
“We are sorry you had this experience when shopping with us. We've notified one of our CPAP experts, who will be in touch with you about this experience.”