"The customizing process was easy and the customer service was great. I'll update this review once I get my custom desktop."
"Everything I have ever wanted all in one place. Wow what a website!!!!!!!"
"I went to amazon and priced components for my build and cpu solutions was just a $100 more (after taxes on Amazon.) Why not have a professional build it and set it up? I can't wait to get my new computer!"
"I called CPU with the web site shopping cart open. Expert feedback from Carson helped me make some final decisions that needed deeper analysis. Awesome stuff!!"
"This is my second CPU Solutions purchase. Great hardware! No bloatware, work perfectly, and awesome support."
"I have been wanting to get a new computer for quite awhile. I had some help from an IT friend who steered me to CPU Solutions and helped put together the best deal and machine for me. I can hardly wait to get it and get going!!!"
"Quick and to the point, Tech knew the products well. "
"After searching and searching for the best PC to suit out needs I came across CPU Solutions. I just ordered my first PC from their website and was able to order it exactly how I wanted it. Each component is not only upgradable but also downgradable in case you don't need it. I ordered EXACTLY what we wanted!"
"You choose the components and they put it together for you. Awesome!"
"Easy to do. This not my first buy"
"In addition to reasonable prices, the customer service is outstanding. The techs and sales reps treat me with respect and are never in a rush. They take the time to go through the product until I feel comfortable, are certain I am getting what I need and my questions are answered to my satisfaction. I wish all businesses handled customers with the same care!"
"Enjoyed the experience, looking forward to new system."
"Great! My son bought one."
"It took me several days to decide on the features and changes, but when I finished, I was a happy camper!"
"I bought a computer at the end of March. I've had problems with it for a month now. I finally got through to the tech (it seems they have only one), telling him all the tests I'd run to eliminate everything but the motherboard. He told me to flash the BIOS, which I was unable to do. So, finally He says he will send me an RMA. I get the e-mail telling me, I noticed there was no extended warranty added for coverage after the first 30 days. Cost of shipping to us and then to send it back to you would be your responsibility since it is out of warranty.If the motherboard suddenly became defective, we would need to RMA it through ASUS – if any costs are associated with that (shipping it to ASUS for replacement), that would be your responsibility as well. The motherboard and the parts in the system are still under manufacturer warranty, so it may save you some time and money if you went directly through ASUS to see if they can replace the motherboard for you without having to go through us.Out of warranty repairs through us are $75 per hour. What a business! No responsibility at all. "
A rep from CPU Solutions, CPU1, has responded:
“Hi Vincent, I am sorry you are upset about your order. The computer you ordered in March is a barebones. It is a basic setup, assembled and POST tested, it is not burned in and no OS is installed. It is not a full system so we do not offer anything beyond standard parts warranty of 30 days unless stated otherwise. A full system comes with everything and we can control what is in it, a barebone can have many old and new parts added after purchase which is appealing to many customers who want to use some of their current parts and or upgrade with new parts as they can afford it. Our site clearly defines what a barebones is see https://www.cpusolutions.com/store/pc/Barebones-PC-s-c148.htm. If you are having an issue with the motherboard we can direct you to the manufacturer to get support and rma service. I am available to discuss if would like just call 800-474-4278 and ask for Carson”