"Wonderful we love it. The teachers are great and engaged and they love my kid."
"Great so far! All the staff are engaging and kind. Our daughter comes home happy and says I had a great day!"
"I'm aware of staff shortage, but the rotation of teachers within the school is not ideal for my child who I feel would be more comfortable with consistency. Some teachers are much more nurturing than others, some engage more than others with the kids and some seem not not engage much at all."
"Could not say better things about the staff. They are truly valued members of our families."
"The teachers go out of their way to make my children (3 yrs &5 months) feel special. I feel they treat them like one of their own. I feel they are safe and well cared for when in their care. It is sometimes a challenge to get my 3 year old to leave because he enjoys it so much. We love them!"
"We have had a great experience. The staff is wonderful and they truly care about the children. They have wonderful activities to engage the children in learning and lots of art they make. The teachers have been able to accommodate our daughter’s special needs. Overall, it has been a very positive experience."
"I could not speak more highly about the center and the teachers. Everyone is caring and I could not be more confident in leaving my child in their care every day."
"Only daycare center I know that will have an outbreak of COVID, Influenza-A, stomach bug and etc and don’t alert any parents or staff. The director there is rude & constantly tells the children to get out of her face. She has open arguments with staff in front of the children & barely knows her job. They’ll do anything to fill up a classroom that is understaffed . Don’t send your kids here unless you want them with new sicknesses every other day & probably mistreated. & they never change diapers on time. On top of their definition of “deep cleaning” is spraying half the kids toys with a water bottle with diluted bleach that gets shook in a woven basket. The turn over rate for kids and staff is outrageous. "
"The quality of the school has gone down in the past year."
"Everyone at the school has been exceptional. However I think most of the issues can be addressed from a corporate level. Closure due to frozen pipes and hvac issues. I expect the corporate offices to give more support to the individual locations to resolve issues quickly. Another issue is staff turnover. Corporate office should be better supporting individual locations. Especially assuming that corporate levels dictate cost increases (which we’ve seen lately). As you can imagine; we are entrusting our babies to these wonderful teachers. Turnover is painful as we go from having someone we trust to a complete stranger. I would like to know the staff are being cared for in return."
"The staff has been amazing and resilient through all the COVID issues. They take the time with all the kids and treat them as if they were their own kids. Front staff is friendly upon arrival and always willing to answer questions and resolve issues in a timely manner."
"Childtime provides a warm, loving, safe environment for my kids to grow and learn. We have treasured the time my daughter had there and are excited for my son to have the same experience."
"Childtime is a great learning environment for our kids. They are in a safe space where every day is filled with fun activities and friends. The staff is very attentive and give lots of personal attention to each child."
"Very good experience. Maybe needs a bit of organization with children belongings as we lost a few items in a relative short interval"
"The initial response to COVID by your corporate office was distasteful. The vacation policy is not satisfactory and does not mirror many other childcare centers in the area. I am very happy with how the team is managing the pandemic on a day-to-day basis. I’d like to see more communication with teachers working directly with our children. It was difficult for our child to transition to a new classroom during the pandemic and we were never offered the opportunity to officially meet their new teachers. Prior to the pandemic the team did a great job engaging with parents during pickup and drop off and communicating concerns/successes regularly."