"I haven’t seen a lot of turnover, the lead teacher is not there daily. Anyhow I wish the assistant teacher miss Madison was there daily as she is the most caring one I have known so far from the staff."
"My daughter is having a rough time adapting at the school after she stayed at home for 2 years because of the Pandemic. I would love that the teachers do more activities to integrate the kids, I feel that the teachers are busy updating the status in the App for all kids and not paying much of attention to what the children are doing."
"Really love the genuine care I feel from the Director and the two main teachers in the infant classroom. Ms. Pamela and Ms. Glenda take such good care of my child!"
"Measures have been made to improve activities and projects for the children and I'm pleased to see my children engaging in these activities. I still see teachers checking their smart watches and it bothers me every single time. Some teachers I see are involved with the kids, sit at their level, and dance and sing with them. Others I see sitting in chairs watching the kids watching the screen. I would still love to see more proactivity and prompt notifications. I would like to see pictures relevant to my children of their accomplishments and interests, daily."
"Large turn over Teachers are caringOverall quality has decreased since we’ve been enrolled."
"We love the school. Would recommend adding carpet in the entire infant room since some of the children are crawling. This would offer extra support."
"It has changed 3 hands since we've been there 3 years. The new director is definitely trying to make positive changes. Conferences need to be more flexible and when a new staff member comes on, maybe send out an email with a picture."
"Our experience at this school has been great. We started when our child was only 13 weeks old and they just transitioned to pre-school. Every teacher they have had has been wonderful and very helpful during the transition process. Our director is wonderful and has been an asset navigating though the changing pandemic guidelines and ensuring that staff and children are as safe as possible. All this while maintaining a friendly and welcoming environemnt (even when we can't come inside)."
"Experience with the Staff and Director have been positive. Due to the current COVID environment I don't feel like we have the opportunity to get to know the Childtime Team as well as before. Hopefully, this will change at some point because we enjoy getting to know the staff on a deeper level."
"Our school underwent a change of director last year and with that a large staff turn over. This was challenging for me (change is always hard) because we were not able to enter the school, so I don't fell I have as good a connection with the new teachers. Our new director has been great and very reassuring through these changes and will always chat with me at pick up. This interaction has really helped me adjust to the new staff and feel comfortable with all the changes."
"We started at childtime in the last couple of days of December of 2019. Due to Covid it has been hard to really know what our kids are doing on a daily bases. While the app does a great job at trying to communicate what the class as a whole is doing I do miss the weekly/daily little tidbits that the teachers use to tell us about our children specifically back at the beginning of 2020."
"Since 2018 we have had an overall positive experience with this school. We especially loved some of the teachers our child has had- Allison, Fari, Nina, Abbey and Padena. We also LOVED Jenelle and were extremely disappointed to learn on a Sunday that as of the following day, she was no longer with ChildTime and we did not have the opportunity to say good-bye. Jenelle is professional, trustworthy, supportive, warm, nurturing and very well-liked by children and parents. Losing Jenelle along with many other good teachers from March through December 2020 is very disheartening and makes us question our decision to keep our child at the school. At this point if our child’s teacher was to leave, we would definitely be speaking with other centers in the area."
"teachers treats the children like their own.m Show more love,"
"While there are always ups and downs, I am so happy with the staff at childtime and the director Ms. Tracey. My kids speak highly of the teachers when we are at home, and we have gotten to know each other over the years. They have impacted my family in a very positive way, from my kid’s education, support of our circumstances, and being a great environment to care for my boys."
"We have really enjoyed having our child at this school. He is almost 2 and has been attending since he was 3 months old. All his teachers have been wonderful and truly care about the children they are teaching and caring for."
A rep from Childtime - 36730 12 Mile, LearningCareGroupCL, has responded:
“We’re so sorry to hear that your experience didn’t match your expectations. Please feel free to reach out to our Customer Support Team at 866-244-5384 with any further comments, concerns, or suggestions you wish to share.
”