"Abby H. is amazing! She takes time to get to know the children in her class, what their likes and dislikes are, what your learning and growth goals for them are, and clearly just loves what she does and has the heart for children. Our toddler was new to the daycare/school environment and is thriving here!"
"The director is doing the best she can with the limited resources and staff she has."
"We do not like this school at all and plan to leave as soon as possibly."
"Overall, we've had a good experience at this school. The teachers care about our children and our children bond with their teachers. Our concerns are based around high turnover of staff, which has been hard on our kids, and also the price. Even with discounts, and even though we like the curriculum, it's extremely expensive."
"Generally we have had a great experience with this school. There are so many Early Educators at this school who genuinely care about the children they're helping to grow! Unfortunately, turn over has been quite intense, and most of the awesome Early Education professionals don't hang around very long. That goes for the leadership team as well. I've experienced 4 different directors and between 2-3 different Education Managers since my oldest started at Child Time. The issues we have experienced with the school seem to be resolved promptly. The most recent concerns with ratios have been really bothersome to me as safety is always my main priority when taking or leaving my children anywhere. I wish the teachers/assistants were paid a living wage. It pains me to know I am leaving two of the most important people in my life (my children) with folks who are working their tails off for $14-$16 an hour. Many leave for jobs at Amazon and McDonalds to make more."
"Overall experience has been great. One thing I have noticed that often times that in the past 3 months, if the primary teacher is absent for some reason, kids from preschool and preK are combined. I feel the my child does not get the same attention and if often distracted. Also they are moved to a different class where my daughter has a hard sleeping- since its too crowded. I understand its a resource constraint to keep all the kids in one room. But it gets overcrowded, sometimes smelly, too warm and the teachers also have a hard time keeping the kids together. Hope the teachers can still can keep the preschool kiddos in the original class so its spreadout and they are well attended to - espeically during nap time."
"We have had a great experience. However, the level of turnover is alarming. Some of the best teachers have left. Please consider raises and promotions for your best people. Consistency is important!"
"Friendly, positive diverse group of staff that have my child in their best interest. Past few years a lot of changes in leadership which really has hurt the school, teachers, and children. I'm optimistic that will be done now."
"It started out great but the last couple months have been hard. The “clean-up” crew that’s been sent in has actually made for a worse experience. I believe this is a reflection of the leadership of this school system and not at all of the teachers who are very caring and professional."
"There has been a LOT of turn around the last few years in terms of staff. I wish I knew more of the staff members and their backgrounds. The director has changed several times in the last year and some things have fallen through the cracks. The building is starting to show a lot of wear and tear. The teachers that I do know are WONDERFUL and very dedicated and kind. I just feel that Childtime is not as prestigious as it used to be."
"Miss Amber not only shares updates as the day goes on, but she goes above and beyond by getting to know my baby and understanding how he sleeps, and when he's not feeling well "
"We’re extremely happy at Childtime for our children. The staff is so helpful and really cares for each child. The communication we receive is excellent and always feel very informed."
"I am not sure why, but I am hearing lots of unhappy teachers. It seems like they are really overworked and struggling. I think this should be looked at."
"Staff coming and going constantly. Resulted in a major setback for my kid at one point. They need stability."
"The school has had a lot of turnover. They also have had issues with the state of Michigan Licensing Department."
A rep from Childtime - 3916 52nd Str, LearningCareGroupCL, has responded:
“We are so sorry to hear about the experience you had at one of our locations. Can you please contact our Customer Support Team at 877-817-3883 so we can work to resolve your issue?”