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Product & services pricing
3.61/5
Chance of future purchase:
3.70/5
Shipping & packaging:
3.01/5
Customer service:
3.72/5
Return/Replacement policy:
3.13/5


Verified
5/5

2024-11-24

Great customer service

"Working with the personal designer was a breeze. "

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Verified
2/5

2024-11-24

Lousy delivery

"Very disappointed after shipment received. 5 cabinets were damaged. Prolonged installation and cost us more money and time to have contractor come out and check and receive shipments. ( should have been reimbursed not only resent replacements for damaged items) would never use your company for an entire remodel. "

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Verified
5/5

2024-11-18

Great service

"Selena did a great job on my design
Looking forward to my new kitchen
"


Verified
5/5

2024-11-22

Completed three projects with Cabinet.scom — Highly recommend

"Having completed multiple kitchen projects with cabinets.com, I am extremely pleased with how they work through designs and processing our orders. Don’t hesitate if you have a new project and want a good cost effective cabinet solution, with free design assistance!"


Verified
5/5

2024-11-22

Cabinets.com is awesome! Great deals on great cabinets!

"Campbell Construction appreciates cabinets.com products and service! They do a great job!"


Verified
5/5

2024-11-22

Great cabinets!

"I was very pleased with my choice of sample doors. It made my selection so much easier! I can't wait for the installation !!"

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Verified
5/5

2024-11-21

Great Customer Service

"I ordered one of the cabinets for a kitchen in the wrong size and customer service agreed to expedite the shipping of the correct cabinet and waved the shipping fee."


Verified
5/5

2024-11-20

Dram kitchen

"We just ordered a door sample. We are hoping to love the sample and then design and order our DREAM Kitchen. "


Verified
5/5

2024-11-19

So far...awesome

"I've ordered my cabinets and although I have not received them yet, the experience has been smooth. I forgot to order the finished ends and toe kicks for my cabinets, and, after putting my order in close to midnight, I received an email the very next morning before 9am, noting that I may have missed some items to complete the kitchen. There were links to the exact missing items right in the email which made ordering super easy. I love the dovetail quality that I see in their videos, and, hopefully, the cabinets are as quality as they appear. I can't wait for them to come in! "

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Verified
3/5

2024-11-18

Less Than Ideal Customer Experience

"Our designer, Jessica McLeland, was FANTASTIC! We give her 6 STARS! We had multiple changes and she happily made the adjustments. Very prompt and professional! Extremely delighted with Jessica!

Overall experience less than ideal - I signed up for email/newsletter and was given a TAKE150 code to use $150 off my order. Although when placing the order I wasn't able to use the code because my order was $3407 not $3500. I also had to pay $250 shipping because below the $3500 threshold. What about a NEW Customer discount!?! I expressed my concerns with the online customer service and was only told "Sorry - we are having a sale!"
"


Verified
2/5

2024-11-18

items needed not in stock for a long gime

"I just want samples! how can I make a $10,000 purchase if you don't have samples in stock?? I was FINALLY able to order some after weeks and weeks of waiting and waisting time looking for them"


Verified
5/5

2024-11-18

Designer Service is Amazing!

"Kristen was excellent. She listened to what I was asking for and made suggestions on how to improve the design."


Verified
5/5

2024-11-15

So Damn Easy

"It was a small order of two cabinets for above and beside my fridge with trim and skins. had exactly what i needed. will be me 4th kitchen purchased from Cabinets.com"


Verified
5/5

2024-11-15

Jennifer Barnes

"Jennifer did a great speedy job"


Verified
5/5

2024-11-15

Excellent Customer Service

"Can't say enough about Customer Service at Cabinets.com. They were able to help me out with additional items I forgot to include in my original order. Very accommodating. Thank You"

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