ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.73/5
Chance of future purchase:
3.92/5
Shipping & packaging:
3.20/5
Customer service:
3.86/5
Return/Replacement policy:
3.27/5


Verified
5/5

2024-12-29

So far, very happy

"My cabinets are ordered but I don't have them yet. The ordering process got a little chaotic but that was through no fault of Cabinets.com. Jennifer B, my designer and Gayle from customer service, were wonderful. They both went above and beyond to make everything work. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2024-12-29

Looking forwward to seeing these installed

"Overall, pretty easy to order. I wish the descriptions in the shopping cart told you hinge direction."


Verified
5/5

2024-12-29

Great experience

"I am a general contractor. I started out putting my ordered together myself. Then I sent it to Vanessa. She was awesome. She fixed some of the mistakes I made. We don’t have the cabinets yet but I know everything will be great. "


Verified
5/5

2024-12-02

Design made easy

"Our designer Danny did an excellent job and was very easy to work with. I will refer all my friends to cabinets.com"


Verified
5/5

2024-12-23

Drew Jaco is amazing!

"I met Drew over the phone when looking into Cabinets.com and he is the reason I felt comfortable ordering cabinets online and went with Cabinets.com. He was a wealth of knowledge in the planning and design stage, and has made the entire process as easy and smooth as possible. I have felt like I've been in really good hands with Drew and am very pleased with the outcome of the design."


Verified
5/5

2024-12-23

Cabinets start to finish

"My designer Aaron was terrific and still is. Ordering, delivery went off without any hitches.
Cabinet quality is excellent. I never did anything like this before, and it turned out great
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2024-12-17

One Stop SHop

"Everything about Cabinets.com is simple. The quality is top notch. The shipping though, could be a bit finer. the first shipment had a couple of dings. Thankfully they were in hidden spots. Unfortunately, you do not sell drawer pulls. now we have to start over and buy new ones. "


Verified
5/5

2024-12-20

New to Cabinets.com

"Ordered an entire Kitchen from cabinets.com and worked with an excellent designer, Katie. Went very smooth so far with the order with minor measurement changes as expected. Can't wait to see the product as still left to shift and install. "


Verified
5/5

2024-12-18

Patient Designer

"Leslie was very patient with a novice like me. "


Verified
5/5

2024-12-16

Easy Peesy

"It was easy to pick the items in the color of my choice"


Verified
5/5

2024-12-14

Stress Free Experience

"I had a good idea what I liked and Angela was very detailed oriented and able to quickly understand the little details I was asking about. She was patient as I had her send me several versions (ie. different color and style renditions) after the final layout was set. Have not got the cabinets yet and am excited as I did order the door samples prior to proceeding with my project. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2024-12-05

Skip the fancy showroom and get the kitchen you want!

"This is our second kitchen we have ordered from Cabinets.com and we couldn’t be happier with their product and service. Their designer, Jessica, is top notch, extremely responsive and does a wonderful job! We had our last kitchen for over 8 years in our multi-million dollar home and the cabinets were fantastic. Would recommend to anyone who loves good quality and doesn’t like to be gouged on prices!"


Verified
3/5

2024-12-12

"GOTCHA"

"Nice quality, but limited styles of raised panel doors with limited choice of woods, stains, glazes for selections. Have sales but no grace period extended for those in the process of cabinet selection and started in the process of purchase. Shameful if you want positive buying experiences for current and future customers. Positive responses create MORE happy customers whereas negative feedback creates a destructive environment for any future customers or sales. Customers WANT definitive answers when in an ACTIVE process of purchase where I am now but if have to wait for a new sale to come along you will start looking elsewhere (which I will be doing). thank you."


Verified
5/5

2024-12-12

Samples

"Samples arrived quickly and packaged well"


Verified
5/5

2024-12-12

Katie Sparkman is amazing!

"Throughout this process Katie Sparkman was top notch! When I end up doing our bar in the basement and redoing closets I will not hesitate to reach out to her! I cannot wait to see the final product!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Product Returns/Refunds/Exchanges