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Product & services pricing
3.61/5
Chance of future purchase:
3.70/5
Shipping & packaging:
3.01/5
Customer service:
3.72/5
Return/Replacement policy:
3.13/5

Verified
5/5

2024-07-03

Creative Cabinetry

"I'm in a tough remodel, without the original plans to this house sitting on the edge of the mountain. With constant changes Cabinets.com has been helping me the entire way - allowing me to design and redesign before my final purchase. "


Verified
5/5

2024-07-03

Easy process

"Brandon was great to work with. Sent me great options and designs!"


Verified
5/5

2024-07-02

Jessica is amazing!!!

"We've been planning our kitchen for about 4 or 5 years with Jessica and finally placed our order today! Jessica has been nothing but patient with us and she really knows the product and all the details needed to make your kitchen perfect! Thank you, Jessica!"


Verified
5/5

2024-07-01

So easy

" Christina was ,polite and professional in her approach to the project. Thx. "


Verified
5/5

2024-06-30

Made it easy for a novice!

"The help and easy cancellation policy is fantastic. "


Verified
5/5

2024-06-28

The only website that's let you design on your own

"I love that you can design your own kitchen and see it in 3D layout without having to first go through a designer. You can get a great idea of cost and what can fit in your space! Then the designer is a great resource to edit your design and suggest things you may not have considered, like do you have enough room to open doors and access rollout shelves!? Amazing software and great customer service!"


Verified
5/5

2024-06-28

So far so good

"Ashlee is my designer, and answered all my questions and revisions timely and in a pleasant manner. I just placed my order and can't wait for my new cabinets."


Verified
5/5

2024-06-28

Wow Customer Service the Way it Should and Was, Excellent!

"Khristian, was FANTASTIC with assisting in ordering some parts that we didn't expect needing on our cabinet order. Amy, was equally awesome on providing customer service response for the information needed to order our shortfalls. Lastly, Candice was not only wonderful and easy to work with regarding her design of our bar cabinets but more importantly sharp enough to catch some of our initial desires regarding our design flaws. Couldn't recommend or rate this company any higher than a 10 out of 10. Real folks on the phone that care. What a concept. "


Verified
5/5

2024-06-28

Outstanding Service & Support

"The designer at Cabinets.com was incredibly patient in working with us to get the exact style and configuration we wanted. She went through several iterations and was cheerful and responsive throughout the process. This is definitely the place to go to for cabinets for your home."


Verified
5/5

2024-06-27

Very pleased and saved a lot of money!

"While I have not received my cabinets yet, I just ordered them a week ago, so far I'm very happy with how things have gone. Aaron, my designer was very responsive, the sample door they sent is good quality and the color is perfect, and they beat Home Depot price by over 30%. I hope and anticipate that when the cabinets arrive with the crown molding and baseboard which was not included in my Home Depot price, that it continues to be as good of an experience. "

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Overall customer service

Verified
5/5

2024-06-26

Excellent product and packaging

"Ordered on line 6 weeks later they were delivered nothing damaged. "

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Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-06-26

Great Service

"Great Customer Service Experience. "


Verified
5/5

2024-06-25

Easy return

"As we're changing the color scheme on our kitchen, I returned the old sample from them & got a different one. It was extremely easy. Thanks. "


Verified
5/5

2024-06-25

Kudos to Cally

"Cally is a top notch designer. She responded within hours of us contacting cabinets. com She gave us good information on the difference between frameless and framed cabinets so we could make the right decision.. Attention to detail and precise measurements of cabinets and space was most appreciated. Cally gave us a beautiful design and was open to making adjustments and changes. Our final plan was Plan "D".
Happy to take advantage of a great sale and free shipping!
"


Verified
5/5

2024-06-25

So far so good

"Have not yet received the product, but the design and ordering process and communication and documentation are all first class (and the price is really competitive)"