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Product & services pricing
3.61/5
Chance of future purchase:
3.70/5
Shipping & packaging:
3.01/5
Customer service:
3.72/5
Return/Replacement policy:
3.13/5

Verified
5/5

2024-08-14

Easy everything

"It was so easy to send information and get the complete design done. "


Verified
5/5

2024-08-14

Great customer service

"I needed several add on pieces for a larger kitchen cabinet order. Ashley was so helpful. Would definitely recommend Cabinets.com for anyone renovating their kitchen or bathroom. Great look, quality and customer service. "


Verified
1/5

2024-08-13

Misinformed employees

"Wasted half my morning trying to place this order. Was told to send emails, call different numbers, all kinds of different request from staff saying I was not able to purchase the replacement door faces. Gale with customer service was the only employee that knew what she was doing. Will not be using them again.

250$ for 3 door faces is absolutely insane…. 66$ for a 5x15 is crazy I don’t know how you do any business. I can have custom doors and boxes made for half this price.
"


Verified
3/5

2024-08-13

Quality materials, poor assembly

"Many of my cabinets came broken, and those that were ok, were poorly assembled. Many had pocket screws barely holding face frames together, no glue. The face frames are solid maple and the boxes are 1/2” ply, which is all good stuff, but if the assembly is poor, it makes the overall cabinet quality much less.

Had to “fix” most of the cabinets with glue and clamps myself.
Also, almost every single drawer add on (a pull out drawer option in the base cabinets) were not attached. The screws used to attach were way too short and had almost no bite into the plywood. Had to go through, realign and re attach almost every single one

Frustrating…

Ordering, customer service, and all other dealings were pretty good, just too bad about the assembly issues.
"

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Verified
5/5

2024-08-13

Great Ssrvice

"My interface with the company, Brandon Hager, was excellent from start to finish… He provided great support with quick turnaround on revisions… I would recommend Cabinets.com to all my friends"

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Verified
5/5

2024-08-13

Streamline

"Website very easy to navigate, explore options and to buy."


Verified
5/5

2024-08-12

Happy with the order process

"Thanks Selina for patience shown putting our order together. You have been great! Thanks!"


Verified
2/5

2024-08-10

Ok Cabinets.

"The cabinets that showed up were ok. Lots of issues with the order. Missing 2 cabinets, sent 1 cabinet that wasn't mine. Some of the doors are not the same size so when you adjust the hindges the dont line up on all 4 corners. Some of the hardware/pieces are plastic and cheap break. They say they "expedite" the order that's wrong but still takes about 3- 4vweeks to get them at least. Don't have them yet to know exactly. They're better than contractor grade, or you box store "

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Verified
5/5

2024-08-10

Easy Design

"We ordered kitchen and vanity cabinets. The design process was smooth."


Verified
5/5

2024-08-09

Beautiful people, beautiful cabinets

"This is the second time I buy from Babinets.com. I am basing my review on my first experience, obviously it was so good I came back for more! Danny has always been very helpful and I really appreciate the transparency in design and pricing. I had my cabinets for over 2 years and they are high quality!"


Verified
5/5

2024-08-09

Super Star Service

"This was my second attempt at ordering from Cabinets.com. The first time, I felt lost and needed more support to move forward with the purchase. However, I was fortunate to have Sara Chenier's assistance the second time around. She helped me with the design and saw the process through to the end. Although there was a slight issue with the sample delivery not arriving on time, which was not her fault, I unfortunately missed out on the sale. Despite my frustration, she remained professional and ensured I received my discount. This was by far the best customer service experience."


Verified
5/5

2024-08-06

Cabinets.com scores a win

"After a couple of hours playing back and forth with designs, Travis Andrews (designer) stepped in, offered valuable design advice and thoughtful tips. Educated me on the different levels of cabinetry and what Kith (the manufacturer behind cabinets.com) offers along with the warranty.

The final design looks ahhhmazing - a near custom kitchen batting at levels twice the price
"


Verified
5/5

2024-07-27

Keep coming back for more!

"We are finally finishing our basement and are coming here first to design our cabinets for the bar. We've done a laundry room and a bathroom already using cabinets.com. We think the value and designs are excellent; customer service is great too. "


Verified
5/5

2024-08-06

Excited, but nervous

"We're getting a new kitchen! Yay!"


Verified
5/5

2024-08-05

Thank you Brandon and Cabinets.com!

"The design tool coupled with expert help from Brandon Hager made our cabinet planning and purchase easy! We are so please with Cabinets.com that we will tell everyone that we know about our awesome experience! Thank you!"