"I like doing business with this company for they always have what i want and when i need it
John R Poe"
"VERY fast ordering profile! I just ordered 2 cases from them. All i can say about the ordering process is.. fast, efficient and clean. Very good information regarding the product unlike www.dumpinggoods.com where they don't list power supply information on cases WITH port supplies.
If it arrives as fast as the other commentaries here suggest, I will most assuredly purchase from them again. Excellent pricing on cases and other items. Definitely a "must bookmark for future purchases" site so far."
"Shipped and arrived quickly. Got exactly what I ordered (case/500w power supply). Power supply does not look like real good quality, but it was only a $17.95 upgrade. Got what I paid for. No complaints except a small dent, which I blame on UPS and their rough handling. It popped back out, so I guess I'm completely satisfied. Will order from Cable Mart, Inc. again."
"Came in timely fashon, worked perfect, it was a 17" monitor and at a great price. Would buy again here. (don't know how tech support is)"
"This was the 11th e-mail on this issue. I started out nice. Really. Judge for yourself whether I have a valid beef. I guess "price" and "honest" don't mean the same thing in Alabama as they do in the rest of the English-speaking world.
ACTUAL final e-mail exchange and Pricewatch page quoted below:
____________________________________________
Look the total price PER CABLE is $7.95. The total is for the CABLES ONLY, not the entire order.
Do what you feel you need to do. We did nothing wrong.
Lisa Duncan
***-***-**** x 110 or 114
FAX ***-***-****
www.cmicomputer.com
****@****
Hours Mon-Thurs 8:30am to 5:00pm
Friday 8:30am to 4:30pm
-----Original Message-----
From: Me [mailto:****@****]
Sent: Wednesday, May 26, 2004 12:38 PM
To: Cablemart; ****@****
Cc: My Attorney
Subject: RE: ORDER 31XYZ
Wendy and/or Lisa,
Thank you for saving me the trouble of copying your Pricewatch ad and confirming my assertion with respect to advertised price. My problem is you did not charge the advertised price. When this began, I would have been happy with a $5.74 refund. Now you owe me $9.74.
Kindly refer to the number next to PRICE and refund my card the difference between the advertised price and the price you charged me.
As shipping is a separate line item on all the invoices you have provided, it is neither reasonable nor legal to charge an additional "hidden" shipping fee.
To be blunt, that argument will not hold water with me, the credit card company, an arbitrator, or a court of law. (Three guesses whether I'm inconvenienced enough by now to follow through. Hint: CC: is my attorney and the clock's
about to start ticking over a mathematical error you made of less than $10.)
Thank you,
-Me
NB: As for charging an RMA fee, I strongly suggest that you consult an attorney about
interstate commerce first. I would be on record as refusing shipment because you failed to honor your advertised price, which falls under fraud statutes, not commerce statutes. The card company would back me and likely charge your company an even higher fee per transaction.
/----inline Pricewatch Ad w/HTML removed---/
Image Item Totalcost/Price/Shipping Dealer/Other Info
Generic (Cables) - Round 36inch ATA 133/100 cable. IN yellow Green andf Blue. Internal EMI shield. 24 inch
Details:
-people. Mention pricewatch at check out price will be adjusted manually.
Part - IDE133LR
Updated - 5/15, 8:12 AM TotalCost $7.95
Price - $ 3
Shipping - $4.95
Save This Ad
CableMart Inc.
***-***-****
***-***-**** Madison, AL
info ...
Honest people, proud products, responsive and fast service. Gold customer satisfication excellence rating in www.resellerrating.com. Get peace of mind. Your order will be rushed-Gov and EDU P.O.s accepted. Fast UPS transit. time to Central and East
"
"Best service I have ever had.The email to keep me updated was excellent. Will use this vender again."
"Excellent products, prices, shopping exp. Will buy from them again. This is my second order."
"Excellent Price - Free Shipping On The Case - Fast Shipping - Prompt Emails Stating Every Step Of The Order. 1st Time Customer, But Will Buy From Again."
"Fast shipment, well packed and excellent communication. Highly recommended and definitely will do business again."
"Better selection and quality than most resellers.
Great prices for those school students meeting a budget."
"Ordered a computer case. Notification via email was professional and courteous. Shipped via UPS and come within 3 days. The case was professionally packaged and come in excellent condition. The case was of high quality, although much cheaper (by 80-100%) and better than other cases I bought from different vendors. I much pleased/recommend and will definitely do business with this vendor."
"I am pleased with the care they put into the packing of my order, and communications regarding my order. I will order from them again."
"I have ordered cases/ power supplies from these guys many times. They are always good, and delivered in a timely manner. Nice people on the phone too. They actually speak English. "
"I ordered 2 power supplies from Cablemart. They were packed and shipped the same day as the order. I received them the next day. I would definately buy from Cablemart again.
taal"
"This is about the worst seller I've ever done business with. The case I ordered had dents in the top from the inside out, the sides of the case were not put on correctly and were jammed on. The back of the side pieces where the screws go was all bent up. I could've gotten a case this good by going to the junk yard. Very bad service, I'll never use them again. WARNING!! WARNING! WARNING! DON'T BUY FROM THIS VENDER!!"