ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.69/5
Chance of future purchase:
4.69/5
Shipping & packaging:
4.38/5
Customer service:
4.38/5
Return/Replacement policy:
2.50/5


5/5

2024-10-30

First order and they came though

"Needed some cables fast and normal suppliers let me down. Decided to try Cable Wholesale and got my cables on time and very happy."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2024-09-08

awesome

"The sales rep was very helpful, I liked her attitude in assisting me with what I needed I would defiantly recommend you guys to other potential clients. I will come back again, Awesome!! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2024-06-15

CaAri2

"Found what I was looking just not in the exact color I wanted but that was not enough to stop me from ordering and the price was great. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

4/5

2024-06-14

There is a better way to handle defective items.

"Several months ago I ordered a pressure cooker that was delivered damaged. I logged on to amazon, sent pictures of damaged item and I had a new one in 2 days. They sent a new one out immediately and gave 7 days to return defective item. I ordered a cable tester April 8th, it was defective, here it is June 14th and I still don't have a replacement. USPS says defective unit was delivered to you June 3rd.
Truth is I have ordered thousands of dollars of supplies and tools from your company, when I worked for Provincetown Inn Inc. And I know your company to be good, reliable and prompt. But this situation could have been handled a lot better.
Steve Thomas
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-04-25

It is great to have a local source for audio & Video equipment.

"Ordering is easy and telephone support was very professional and helpful"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2024-04-02

Excellent customer service!!!!!

"The customer experience was great. I was able to get a quote in a timely manner and easily make the purchase without any issues."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-03-20

Cable Wolesale Professionalism

"In my experience with Cable Wholesale, Melissa and team have been very proficient and professional in providing communications including quotes, status updates, deliveries as promised and other areas of due diligence.
Furthermore, the quality and price of products have been on par or above expectations over the years with products purchased.



"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-02-02

cable purchase

"easy order process, easy checkout process."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-01-24

outstanding customer care

"excellent customer service .... proactive, sensitive and exceptionally thoughtful, customer care from CableWholesale is easily the best that I have ever experienced."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-01-06

Excellent Service

"Fast shipping, item as described by seller, Thank you!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2023-12-09

"I received exactly what I ordered and it arrived a day earlier than expected. I am very pleased with the results."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2023-12-07

Fast easy and responsive customer service

"I placed an order at CableWholesale, and realized afterwards that I had ordered the wrong thing. Next morning I emailed them and asked if they could cancel the order. They were extremely responsive and cancel the order immediately, and I was able to go in and order the correct length cables. Thank you for having great customer service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Product Returns/Refunds/Exchanges

5/5

2023-10-21

Above & beyond sales team

"The website showed a qty of parts & I needed more than what showed. My sales rep had the complete order to me within 3 days. Great selection & easy navigation of website"

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2023-10-18

Amazing customer service.

"Daniel in technical support assisted me with a damaged product issue. I cannot believe how quick the service was and how fast the shipping is going to be. Daniel sent me an email right away so I could double check the ship to address looked correct, and he also wrote some Tagging information that I needed on the box. I asked if he could handwrite the tagging info on the box with a marker since the tag was a bit long, and he did! I've been working in warranty and repairs for about 4 years now, and I think this is the quickest, best customer service I have ever received. "


5/5

2023-09-29

Quick ordering and easy to find product

"I needed CAT5e cable in bulk and it was easy to find a product that was of good quality and good pricing also."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process