- STORE REVIEWS
- PRODUCT REVIEWS
2024-02-27
1/5
Poor customer service and poor product
"Poor customer service. Poor product.
1. Roman shade bracket is poorly designed, and forces the shade to be 2+ inches from the surface, so blackout shades are not able to block out light enough, and you pay extra for blackout.
2. Cord is behind the shade on the glass side, so you have to reach behind the shade to raise/lower.
3. Calling customer service they just read the ‘script’ and will not work with you unless you’ve purchased their ‘deluxe’ warranty at $30/blind.
4. They will not accept returns, even when you prove their product is inferior
5. I would caution anyone to be leery and do not buy from them. In fact run, run away from this company."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
2023-12-07
5/5
Fast easy and responsive customer service
"I placed an order at CableWholesale, and realized afterwards that I had ordered the wrong thing. Next morning I emailed them and asked if they could cancel the order. They were extremely responsive and cancel the order immediately, and I was able to go in and order the correct length cables. Thank you for having great customer service."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Product Returns/Refunds/Exchanges
Merchant Member
2020-06-23
1/5
Shipping and tracking is horrible
"Ordered a replacement battery on a Friday, they took one week before even shipping, and then the following Monday, still no tracking number, I paid extra to get this battery to me faster, and now it’s been 11 days and I still don’t have it.
I can not recommend this company, and I suggest you find another place to get your replacement parts. Additionally email communication is sparse."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Merchant Member
2020-06-17
5/5
Great to do business with
"Excellent communication. Even though there were some shipping issues, they communicated and made good on the delays via a discount. Thanks. highly recommend them for supplies"
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Favorite Stores
2482 reviews
120264 reviews
Least Favorite Stores
76 reviews
338 reviews
