"BEWARE: their ebay seller name is now "cambridgephoto"

I ordered a lens which is listed as "1 available" ie "in stock" to most people. The listing states "IN ORIGINAL FACTORY BOX". Shipping is (supposed be) USPS to Canada here. They gave an estimated delivery time as 1 to 3 weeks after order date. I kept waiting because I thought they used the slowest shipping method. Yesterday (which is the day before the end of the estimated delivery date) they suddenly messaged me saying "we cannot find the original box, can we ship without it?". If they have this item, why would they ship it three weeks later? Worse thing that could happen is that, they just send a used item instead - then it will be the "refund" stunt when I have to pay for shipping, plus they will charge a 30% restocking fee - BEEN THERE DONE THAT, no thankyou!! I called the credit card company to cancel the charge right away before waiting until tomorrow (when delivery time limit expires) to file a dispute with ebay.

I should have checked trustpilot first - they changed the seller name to "cambridgephoto" but kept the name "cambridge world" in the ad itself."

"Purchased Sigma lenses on 9 Feb 2022, advertised as in-stock but in fact no stock. Told them to cancel and would not cancel then provided invalid tracking details on the 18 Feb 2022 and Goods never went anywhere according to tracking details. Told them to investigate but would not. Keep holding the funds till last minute on 27 Apr 2022 which i had to claim from Ebay. This company knows Ebay loopholes and simply hold your funds as long as possible and lying all the way from day 1. PLEASE BEWARE.. THEIR EBAY 100% feedbacks is because .. all transactions like this Ebay will not allow feedbacks or negative feedbacks removed after REFUNDED by Ebay.

Ebay order no: 25-08235-85223 Item number:353864379763 his tracking details provided: "

"Last Saturday I decided to take the plunge and move on from the Sony "A" mount system that had served me well for 11 year and convert to the newer "E" mount system. To start with I purchased a brand new A7III and a 24-70 2.8 Sigma lens from another store. Then I purchased another model with a different lens on eBay for my GF/partner. After a day to sleep on it I decided that having 2 different cameras and lenses would not be good for our wedding business, especially with the reviews of the A7III and the lens I bought being so strong. I was able to cancel the eBay auction for the A6500 & 18-135 lens and purchased a very slightly used A7III (under 700 shots) with a box of goodies at a great price. I called the store where I bought the 1st Sigma 24-70 2.8 and unfortunately they were sold out. I googled the lens and found Cambridge among the may stores that carried the lens and gave them a call. I asked the salesman if they could match the price of my original purchase and he said sure, even though it was $100 less than their advertised discounted price. I went ahead and ordered. on the 4th day I hadn't received the lens yet so I gave them a call. They quickly shuffled me to the shipping department who promptly found my order, gave me the tracking number, and we discovered together that it was out for delivery that very day. I'm writing this a few hours later after the box was opened, lens mounted, tested, and permanently on it's new home A7III body.

Thank you Cambridge for a great price, fast shipping, and excellent customer service!"

"Thank you. I was very happy with my experience. I received the item in a timely manner and the price paid was excellent. 5 stars"

"Dido each story the same order the item receive tracking, item never sent to USPS
Your tracking stays static never moves. I placed a bad review on Amazon and they have not stopped harassing me to take it down. Do not order anything from this reseller for any reason. "

"NOT truthful and very misleading.
AVOID - CambridgeWorld generates bogus tracking numbers for orders which are charged, but NEVER ship."

"Two days after placing the order on Amazon, Cambridgeworld marked the order as shipped and the tracking shows USPS is waiting for the package. It's been two weeks. TWO WEEKS. It still hasn't gotten to USPS, which means the item wasn't in stock like they said, they didn't pack it up for shipment, and didn't put it in the delivery to the post office. What's the scam here? Does Amazon pay out when it's marked as shipped?

I'm finding bad reviews calling out Cambridgeworld for shady practices as far back as 2003! How are they still in business? Why did Amazon approve them to sell in the Amazon store? I'm extremely disappointed in Amazon. In the past twenty or so years, I have never had a serious issue with any purchase from Amazon until now.

I put in a request to cancel the order. There's a two day waiting period to give the company a chance to respond. I've heard nothing yet, and I'm guessing I'll have to escalate the issue to Amazon.

Do NOT buy from this company. As someone else said, you might as well throw your money in the toilet."

"Don't buy anything from this seller. "

"Great seller. Great prices on inventory unavailable anywhere else. Shipping and processing could have been a couple days faster, but it was more important that the item came as described, which it did! $650 fuji binoculars is what I purchased. Customer service was extremely friendly when I called to check the status of my order (at 1:00AM)."

"Our assesment is still going on."

"Ordered a carousel projector lens from Steve. What I received was found on- line to cost only 1/5 of what Cambridge World charged. After calling this outfit talking both to Steve and Thomas , the manager, it became clear that I was dealing with liars , a most untrustworthy lot. But I did not yet realize just how bad Cambridge World is. When I called my credit card company, I found that they had charged me more than the agreed upon price ! I was advised by CC how to best protect myself , a dispute was opened and
the lens returned. I have received a number of emails from Thomas with further misrepresentations of the facts in a vain attempt to self justify. You have only to read the body of reviews of this business to realize what a mess you will get yourself
into should you get involved with them. Should you need further 'evidence', you might google Cambridge World and find 1) that though no longer accredited by the BBB, this outfit has earned for itself an "F" rating . This is because of rulings against them concerning both "advertising/sales issues" and problems with ""product and service". 2) You will also find a website called Ripoff Report has a list complaints about Cambridge World, the details are available to those of you that care to know more of the sordid detail of what is described as WWW.cambridgeworld.com "non-customer service policy". Please heed our collective warning as the edict "BUYER BEWARE" could never be more relevant than with this "place"!"

"I ordered a Canon EF 50mm f/1.8 II lens on 9 May. On 11 May I received an e-mail asking me to call "Steve." No explanation, just a request to call. I called and was patched through to someone who never identified themselves. I was asked what model camera I use, upon providing that information I was told:

"I do not have any demo Canon 50mm lenses for that model in stock. I can sell you a new one for $20 more."

There are multiple things wrong with this.
One, a Canon 50mm lens will fit on any Canon camera made after 1987 so computability would not be a problem.
Two, nowhere on the site does it say that the lens was supposed to be a demo lens. Here is the entire text of the page:

"This is the lightest EF lens of all at a mere 130g. Compact and high-performance, standard lens. Its Gaussian optics provide sharp delineation from near to far focusing distances. The color balance is excellent for a standard lens."

The customer service individual, who may or may not have been "Steve" then told me that the lens I had selected was the Mark I and not the current Mark II. Another lie. The Mark I weighs 190g (due to a metal lens mount) while the Mark II weighs 130g (plastic lens mount). Notice that the description for the item says 130g.
I explained to "Steve" that the lens must be a Mark II since the description said it 130g however he persisted that it was not the case and the only way I could get what I had really ordered was to pay an additional $20.
I told him to cancel my order.

In short, avoid this company. This incident reeks of dishonest business practices."

"Received item on date specified via order thru Amazon,but item was not what i expected. followed directions for return. I am glad i saved my UPS delivery date to them on 03/26/07 and all email correspondence from this company.They have not refunded my money and have the tripod head.Sent all info required and now it's back to square one.DO NOT BUY from this company, in process to contact better buisness of New York where they are located."

"Given some of what has been written here in the past, I was somewhat skeptical. However, I bid on and won a Nikon CL64 Case for a 50-300mm lens.

It was exactly as described in the ebay product description and was in the original case. The auction closed near midnight on Sunday and the item was delivered today (40 hours later) in good order.

I received an email with the UPS tracking information so I could arrange for delivery.

Communications were very good; the item was as described; shipping was rapid.

I could not ask for more. I would buy from this firm again in the future if it had that for which I was looking."

"They are thieves, pure and simple. I ordered a Fuji DL mini zoom which they assured was in stock. They sent me a cheaper camera (Fuji 115) and charged me for the DL. I returned it, and no credit was issued despite several calls. I'll now go the the NY attorney generals's office as others have done."