ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2009-08-31

"Equipment arrived on-time and in excellent condition. Had no problems or issues with the equipment at all. Will definitely rent from them again in the future. Highly recommended."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-08-26

"Great Service. Lens arrived a day early. Well packed and in perfect condition. I will be using them again. A great way to try before you buy on Pentax lenses."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-08-25

"They were great in contacting me while I was attempting to check out and wasn't sure which lens I really wanted to rent for a weeks time. Lens came in very nice condition with a carrying case to ease my portability with the lens; and had all of the information necessary to make my first lens rental a breeze. Got both an email and call to be sure that the lens was returned on-time to avoid late fees and ended with a great experience! Definitely a great place to make your first lens rental; can't get much easier and better!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-08-25

"Smooth, easy, and efficient. I had an emergency need for a Canon 50mm 1.2. I checked the site and called to verify availability. Service was fantastic. They were more than happy to overnight the lens. I appreciated the email reminded when it came time to return the lens."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-08-24

"We can't believe our good fortune for having found Camera Lens Rentals online. We are so pleasantly surprised by our experience. The person to person direct customer service has been outstanding! Our lenses arrive quickly and always on time. They provide a very valuable service for us and we will continue use them as often as possible. More companies should model their service & standards after Camera Lens Rentals!

Angelina Shamrock, Owner & Photographer, Flash Gallery Homes
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-08-20

"I am soo impressed with Camera Lens Rentals!! Their customer service is impeccable and the gear worked great. I couldn't believe how efficient they were and how they have everything stocked!! I needed a large shipment ordered overnight and they payed the overnight shipping fees because some of the equipment was just coming in the day before so I wouldn't have been able to order it earlier. I will use them over and over again!! I love Camera Lens Rentals!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2009-08-20

"First rental with CLS. Even though rental was made last minute everything arrived on time with proper packaging. Great lens made for great vacation shots. Thanks for keeping everything super easy with great service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-08-11

"I rented the Pentax 60-250mm zoom lens for our family vacation. The lens arrived a day before I expected it, which of course I didn't have to pay for! :) Returning the lens was super-easy as well. The only thing that surprised me was the lack of a pelican case since I read that other renters received their lens in one. Mine was in a cardboard box with several pieces of eggcrate foam and the Pentax soft bag (very adequate protection for shipping nonetheless, but a pelican case would have been a bonus as I was travelling with the lens--in the US of course!). I would rent from them again! --Cade"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-08-10

"This was one of the best experiences I have had renting any product! I rented a Canon 50mm 1.4 lens and I was very impressed with the ease in setting up the rental and especially in the condition of the lens and the packaging. The lens was flawless, not a scratch and everything to keep it in good condition was included. I recommend this company very much and will use them again, and I know which one I will rent! This place is great!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-08-10

"Rented a 70-200 F/4 IS from Camera Lens Rentals. It was supposed to arrive on Saturday but ended up 2 days early on Thursday! I was kind of expecting a "decent" copy of the lens being that it was a rental but you could not tell the lens was used at all. Excellent copy! Provided some great shots at Cannon Beach & Crater Lake! Came with a UV filter, end caps and the hood. Service was top notch! Provided detailed instructions on the return and what to do in the event of an accidental damage to the lens. Hope to do business with them again on my next trip out of town! Thanks!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-08-08

"The service met all of my expectations. Service was fast, efficient and easy to use.

I got some great pictures at the Brickyard 400 with the rented lense!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-08-06

"I rented two Canon high end lenses for a 3 week photo trip. All I can say is that the quality of the pricing, service, lenses, packing and follow up was unequaled. This was my 1st experience renting camera lenses and I am a customer for life. CLR.com gets it; well done guys!

Malcolm
Roseville, CA
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-08-05

"Service was very efficient and personal. I decided to rent a lens at the last minute and they came through with very quick shipping. They also sent personal e-mails to make sure I had all the equipment I needed. The lens was in great shape and perfect working order. Return shipping was a breeze. I checked out several services and chose this one based on total pricing and ease of delivery. I am very happy I chose them. I highly recommend this seller and will use them again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-08-04

"I was so impressed with the speed and service offered by CameraLensRentals.com! The company noticed I had trouble ordering and contacted me to make sure I didn't need extra help with the rental process. The lens arrived on time and the company made it very easy for me to return the lens--including sending a shipping label and box with packaging. I would highly recommend them to anyone interested in renting camera lenses!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-07-30

"I rented a lens that I was thinking about purchasing. Camera Lens Rentals was great. Everything was easy. I wanted to try the lens before I spent $1000+ on the lens to make sure it was worth my while. I took it on a trip with 10 children & made some fantastic photos! I definitely recommend Camera Lens Rentals for anyone in the market for a new lens."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A