ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2008-12-07

"The entire Camera Lens Rental process went very smoothly, from ordering it off the website, tracking the shipment online, and trying out a great lens for a reasonable cost. They answered all my questions. I would recommend this service to others."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-12-04

"These guys are awesome. The website for ordering is easy to use, and they really know their equipment. I ordered a lens and a converter, and didn't realize the converter was not compatible with the lens. They contacted me by phone and email to let me know about the imcompatibility and allowed me to remove the converter from my order. The lens arrived as promised, and the entire experience was pleasant. I will definitely rent from them again."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-12-04

"I just completed my first rental and return from cameralensrentals.com and couldn't be more excited to recommend them to everyone I know. Not only did cameralensrentals.com give me access to products I could only dream of purchasing on my own -- they also make it so simple you would think that you are just using equipment that you do OWN. The staff and service could not be more personal than if you were borrowing equipment from you mom. I can't wait to create more situations to use rentals from cameralensrentals.com. I don't have to read lens reviews and hope I'm committing the right purchase -- I can just try any lens I want for a few days and make sure it suits my needs. This website and service really makes my photographic day. Can't wait to use them again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-12-03

"I had a wonderful experience with Camera Lens Rentals! I was able to email back and forth with Barry himself :) to coordinate a delivery date, and Barry was extremely helpful (and flexible) when there was a chance I might miss the return date. The lens itself was in perfect condition and packaged very well. I will absolutely rent from Camera Lens Rentals again!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-12-03

"I rented a Canon 400mm lens to check it out for a future possible purchase. The lens was super and Barry gave very good service. Looking to rent again from Camera Lens Rental and take a look at a couple more lens on my wish list."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-11-29

"Barry at Camera Lens Rentals is so easy to deal with... he makes the process very simple. I've rented from him 3 times, and will rent from him the next 30 times. Highly recommended for great customer service and quality of the rentals.

"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-11-21

"I purchased a new Canon 50D from Camera Rentals in October 2008. I had the best experience and can't recommend them enough!!! Communication with Barry was amazing. Shipment was fast with a free 2 day upgrade. No hassle, no worries, a pleasure to order from. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-11-20

"This is the first time I have rented a lens and found the whole experience extremely easy and rewarding thanks to the fantastic service from Camera Lens Rentals. The lens arrived in great condition, packed securely in a Pelican case giving me immediate confidence in the professionalism and quality of Camera Lens Rentals and the lens. Customer Service was absolutely spot on with Barry providing easy to follow instructions and email reminders. I will be recommending this company on DPR. Many thanks, I was able to capture some classic shots of my newborn son that would not have been possible otherwise."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-11-20

"I rented a Canon 18-200mm f/3.5 lens. As usual the lens performed flawlessly. This is my 15th lens rental from Barry. Barry is the best. There is no other comparison. Barry is extremely knowledgeable when it comes to lens selection."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2008-11-20

"I rented a 70-200IS L lens and was very pleased with the lens and how it performed. The whole process of ordering, receiving and shipping back the lense was a great experience. I will and have recommended Camera Lens Rentals to others that saw the lens. It did come in a pelican case and was all packed neatly and was simple to repack and send it back. Thanks and I will be renting more lenses when I need them and gives me a chance to see how the lense works and performs should I get a chance to buy one."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-11-19

"I have rented from Camera Lens Rentals several times and I have been very pleased with the quality of the product and the service. I recently rented the new Canon 70-200 f/2.8 L II for a wedding. They didn't have the lens available to ship to me at the agreed upon time so they ordered a brand new one and had it shipped directly to me! That is customer service! Definitely would recommend this company."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2008-11-11

"Excellent. Flash came in day after ordering. Was offered the weekend as well for an extra $5 but did not need it. the unit worked perfectly and was a great learning experience for me without having to purchase the flash. After using it I may well try to save for the SB-800 instead of the 600, but until then, if I need a flash I will happily rent from here. The return was a little more fraught than I had hoped, but more due to my mistakes. The return shipping has to go FedEx ground and my local store did not take ground shipments but took the box anyway. Luckily Camera Lens Rental let me know that it had apparently not shipped and I was able to track it down and send it correctly with no extra charge. Overall a great experience, just be dillagent returning the item!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2008-11-10

"This was an excellent transaction- I even received my shipment early due to carrier restrictions - no extra charge! The equipment was in perfect condition and the packaging was easy to reassemble for return. I'll use their service again very soon. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-11-06

"Beyond my expectations is how I shall choose to describe my first of many experiences to be had with this company. Customer service, shipping procedures, ACTUAL QUALITY OF GEAR, all A++++. I seriously recommend this company to anyone wondering whether to rent from C.L.R., my judgement is you will not be disappointed!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-11-04

"Rented a Canon 24-105 f4L for a wedding, received it quickly and easily as promised and in excellent condition. I LOVE that unlike other rental houses they include a UV filter with all their lenses, it's such a hassle to have to go out and buy one if you don't have one in the right size. Only gripe is that I would like to see them using Pelican cases instead of cardboard boxes, like one of the other rental houses I use does."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A