"I placed an order for a camera which was showing in stock had a e-mail to confirm my order.The following day i recieved a e-mail to tell me to contact customer services ( what a joke they are have phoned several times only to go on voice mail have left messages but calls have not been returned i think that a telephone scam as well) camera has come back in stock but im still waiting for mine.PLEASE IF YOU READ THIS DONT BOTHER WASTING YOUR TIME WITH COMPANY IT WONT BE WORTH IT. A GOOD ONE FOR WATCHDOG TO INVESIGATE.
Richard from reading"
"I ordered a Tamron lens from Camerabox, the price was very competitive and when you add the fact that the price included a UV filter it couldn't be touched. The next day delivery charge was £5 they had paid £6 and Royal Mail knocked me out of bed the following morning. First class service from Camerabox. "
"bad service. they don't care about me. The hot line(telephon service)don't working, problems with payment, i cant touch with service.
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"Sent wrong item and refused to arrange collection. Very poor customer service with many emails unanswered."
"Inspite promising same day despatch, next day delivery my order has not been sent 10 days after it was placed, e-mails and calls go unanswered. I will never use them again."
"I purchased a Sigma 10-20mm f4-5.6 EX DC HSM lens, Canon fit. The website showed the product as "In Stock", and stated that in stock items would be shipped the same day. My credit card was charged immediately.
When the lens did not show up after 5 days, I phoned up, and was told that the lens was very popular, was out of stock, and would be shipped in a couple of weeks. This duly happened, and my lens has arrived in good condition.
My only reservations are that I was never informed that the lens was out of stock until I phoned up, the website showed that the product was in stock even though I knew it wasn't (although the web page did refer to other fits for the lens, so may have been in stock for those), and my credit card was charged before the item was shipped.
However, this did occur over the Christmas period, and camerabox.co.uk were easy to reach by phone. "