"Ordered canvases back in November. They didn't email, or call. I finally after about 8 weeks shoot them an email, nothing. 5 MONTHS LATER I got a response saying my photo was too small and to send them another one. No option for a refund, no option for changing my type of canvas. Nothing. So I sent them a random picture. It was printed off crappy. Missing chunks, and the corners were all chipped up. No idea where I'm going to hang it since I ordered a specific picture for a specific reason. I emailed them and wrote them on Facebook saying my canvases were damaged. After 2 weeks they write me back, and say that I'm passed the 7 days. So I'm basically screwed out of $115. Don't buy from these jerks.
Also, their website is NOT open for reviews. They will only post 5 star ones. So don't be fooled like I was.
"
"I LOVE CANVAS FREAKS!!!!!!"
"Awful that I was sent this garbage. Looked nothing like the proof. Blurry and terrible "
"Very easy to do a photo love it"
"Good communication. Fast shipping. Great company to do business with."
"very satisfied. thank you"
"Disappointed. Picture has a yellow tone and picture looks squished from getting a smaller size. "
"Very happy with the product it Beautiful"
"Easy to find and customize products"
"The quality of this piece is astonishing!!! I’m beyond happy... this totally exceeded my expectations!!! Also, shipping was super fast!!"
"Good experience, I like to display and like the follow-up you guys gave me."
"Easy process can't wait to see it."
"Very polite and friendly customer service! I originally had a problem with the canvas I ordered. Leslye from customer service took care of me in a very polite and timely manner. I highly recommend doing business with Canvas Freaks if you are looking for a company that does everything they can to have satisfied customers! "
"Best service and lovely Quality of Print. "
"Came super quick, and looks great. "
"I ordered two gallery wrap canvases a few weeks ago and they were glossy, with a smooth texture. They were excellent quality so I decided to order two more. I could immediately tell a difference in quality for the second order. It was not a shiny gloss, and the canvas felt rough and cheap. I'm not certain why they would be different quality in only a week or so in difference of ordering. Pretty disappointed. These are the kind of things that keep you from ordering again. "