"Ordered canvases back in November. They didn't email, or call. I finally after about 8 weeks shoot them an email, nothing. 5 MONTHS LATER I got a response saying my photo was too small and to send them another one. No option for a refund, no option for changing my type of canvas. Nothing. So I sent them a random picture. It was printed off crappy. Missing chunks, and the corners were all chipped up. No idea where I'm going to hang it since I ordered a specific picture for a specific reason. I emailed them and wrote them on Facebook saying my canvases were damaged. After 2 weeks they write me back, and say that I'm passed the 7 days. So I'm basically screwed out of $115. Don't buy from these jerks.
Also, their website is NOT open for reviews. They will only post 5 star ones. So don't be fooled like I was.
"
"Easy to find and customize products"
"The quality of this piece is astonishing!!! I’m beyond happy... this totally exceeded my expectations!!! Also, shipping was super fast!!"
"Good experience, I like to display and like the follow-up you guys gave me."
"Easy process can't wait to see it."
"Very polite and friendly customer service! I originally had a problem with the canvas I ordered. Leslye from customer service took care of me in a very polite and timely manner. I highly recommend doing business with Canvas Freaks if you are looking for a company that does everything they can to have satisfied customers! "
"Best service and lovely Quality of Print. "
"Came super quick, and looks great. "
"I ordered two gallery wrap canvases a few weeks ago and they were glossy, with a smooth texture. They were excellent quality so I decided to order two more. I could immediately tell a difference in quality for the second order. It was not a shiny gloss, and the canvas felt rough and cheap. I'm not certain why they would be different quality in only a week or so in difference of ordering. Pretty disappointed. These are the kind of things that keep you from ordering again. "
"It all seems like it’s going to be fantastic. Can’t wait to see!"
"I thought the picture would be encase with glass The frame is poor quality
I thought the glass would have brought out the value of the picture .
As it stands now all I have is a cheap framed canvas picture "
"My wife loves it. It adds so much life to the new place"
" Customer service was great. first order was free shipping second was 9.99"
"There product exactly want it wanted and needed. Thank you guys so much. I will have to keep you guys in mind to buy these again :)"
"Canvas freaks is awesome. This is my third time buying from them. Quick delivery and great quality!"
"I was almost in tears when I opened it! Definitely worth every penny. My mom is going to live this!"