"Ordered canvases back in November. They didn't email, or call. I finally after about 8 weeks shoot them an email, nothing. 5 MONTHS LATER I got a response saying my photo was too small and to send them another one. No option for a refund, no option for changing my type of canvas. Nothing. So I sent them a random picture. It was printed off crappy. Missing chunks, and the corners were all chipped up. No idea where I'm going to hang it since I ordered a specific picture for a specific reason. I emailed them and wrote them on Facebook saying my canvases were damaged. After 2 weeks they write me back, and say that I'm passed the 7 days. So I'm basically screwed out of $115. Don't buy from these jerks.
Also, their website is NOT open for reviews. They will only post 5 star ones. So don't be fooled like I was.
"
"Website was a lil difficult to navigate away from to check my bank account and then go back to confirm the payment had to start all over made me think I was going to get charged twice but so far it doesn't look that way."
"I’ve been eyeing canvas freaks for a minute. I just couldn’t resist, will be a great addition to the home!"
"Received my first canvas and my b-day girl is gonna canvasfreak out!!! Absolutely beautiful "
"INCREDIBLE attention to detail & QUALITY!! Amazing ARTWORK & ARTISTS!! -Jack Z. "
"Better show up on time not damaged "
"Didn't like the short wait but was worth it"
"I can't wait to get this pice!! Glass art is my favorite "
"Always an easy ordering experience. They have every option you need and more. Very good prices for an excellent product. I will only order from here. "
"I have received the tracking but it keeps saying unknown. I have reached out o customer service multiple times and I never get a response. It’s been two weeks already. "
"Easy to order and thanks for the 10 percent off "
"The service after the order is places has been excellent. One order arrive with three broken frames and they were promptly replaced with new one.
The one thing I would suggest is the website ordering process. Maybe it's because I use Safari (but I think a majority of photographer would) but it consistently hangs up during the order placement process. I've found a work-around but just want to let people know to not give up if it hangs up. "
"My canvas has my badge number and rank as a retired California Highway Patrol Sergeant. Looks so much better than what i really expected. I will order one in memory of my brother, 30 years California Department of Corrections.
Thank you,
Alfredo Lopez
CHP Sgt. (retired)
"
"i ordered with black frame didn’t get it with black frame"
"Love what I got, and i know that I will be a continuous customer "
"Digital break up and blurry. Disappointed. "