"Ordered canvases back in November. They didn't email, or call. I finally after about 8 weeks shoot them an email, nothing. 5 MONTHS LATER I got a response saying my photo was too small and to send them another one. No option for a refund, no option for changing my type of canvas. Nothing. So I sent them a random picture. It was printed off crappy. Missing chunks, and the corners were all chipped up. No idea where I'm going to hang it since I ordered a specific picture for a specific reason. I emailed them and wrote them on Facebook saying my canvases were damaged. After 2 weeks they write me back, and say that I'm passed the 7 days. So I'm basically screwed out of $115. Don't buy from these jerks.
Also, their website is NOT open for reviews. They will only post 5 star ones. So don't be fooled like I was.
"
"The agent who assisted me, Tyana was kind, patient and executed the design exactly how I envisioned it! She was a great and I can't wait to see the final product!"
"The team really went to great lengths to make me happy!
I had custom work done from canvas freaks before and am left very satisfied."
"I am so happy i came across Canvas Freaks! Nobody can meet the price and the attention to customer is unmatched. I had been looking everywhere for a neon sign and instagram recommended Canvas Freaks and I made the purchase for the neon sign right away for my business. I am so excited to receive it!!!"
"I was emailed a tracking number over a week ago that FedEx shows was never dropped off. Still waiting on someone from customer service to contact me regarding my shipment."
"I was looking for some awesome art to decorate my family's new gaming room. As fans of video games and anime I happened upon Canvas Freaks and found an incredible Sailor Moon, but tatted up with edgy inks. It was perfect. Canvas Freaks kept me in the loop during the entire process, notifying me of every step all the way to delivery. The canvas came carefully packed and mounted it looks amazing in our gaming room. Thanks Canvas Freaks!"
"Got this for my new business. Honestly was a little skeptical finding it on Instagram. I was happy to say that the neon looked like the mock up they made.
It looks really good and was easy to set up"
"It’s dope ****! Not much more to say!"
"Bad.. can't get a hold of them and orders apparently take over 3 weeks. "
"Need more popular anime like demon slayer, kenshin, sailormoon stars, and new anime thats popular. Love the **** colorful vibes. "
"A quick turnaround from the moment of purchase!!"
"Didn’t receive my package I feel scammed "
"So I came to the site because of the tripple combo deal for acrylic glass, very happy with that but it wasn't straight forward to find the stuff once I got to the page. Especially on mobile. Was easier one I got to my laptop"
"Payment was not originally accepted. Took a few times."
"These look even better in person. I ordered more prints as soon as I opened the packaging"
"Received completely different canvases from what I ordered and wrong sizes as well. Very disappointed "