"Ordered canvases back in November. They didn't email, or call. I finally after about 8 weeks shoot them an email, nothing. 5 MONTHS LATER I got a response saying my photo was too small and to send them another one. No option for a refund, no option for changing my type of canvas. Nothing. So I sent them a random picture. It was printed off crappy. Missing chunks, and the corners were all chipped up. No idea where I'm going to hang it since I ordered a specific picture for a specific reason. I emailed them and wrote them on Facebook saying my canvases were damaged. After 2 weeks they write me back, and say that I'm passed the 7 days. So I'm basically screwed out of $115. Don't buy from these jerks.
Also, their website is NOT open for reviews. They will only post 5 star ones. So don't be fooled like I was.
"
"Everything is good . Just hope shipping is speedy and doesn’t take weeks "
"Got a great price on a 5 piece canvas. Can’t wait to see the final product when it gets here! "
"Perfectly astonishing products; easy ordering and LOVE the free shipping. Can't wait to see my prints!"
"The website was so easy to navigate. The simpler the better, and definitely a great experience."
"Thinking outside the box, can’t wait to hang it "
"can't edit my cart! help!"
"I just fell in love with the picture and thank you for having it. Childhood brought to life. "
"Look forward to seeing final product "
"For my grandson's 1st apartment "
"All is very good thanks waiing"
"havent recieved it yet will let you know "
"Always as expected so beautiful. "
"GREAT OVERALL EXPERIENCE !"
"I returned my order over a week ago because I was not aware it would arrive unframed. I have not heard back from the company on being refunded. Highly disappointed and will never order from this site or recommend to others. "
"Smooth buying process. Easy to use website. Convenient catagories for faster surfing. Cant wait to put up my canvas! #1 site in America. I liiiiiike. "
A rep from Canvas Freaks, Canvas Freaks, has responded:
“Hey! We're sorry that you didn't receive what you expected! We've fully refunded you.”