"Great price and selection! Hopefully the product will arrive shortly and correctly!"
"I ordered a microwave oven from this store on 11-20-05. On 11-22-05 I received a shipping confirmaion and was told that I would be receiving a tracking # within 24 hours by email. Today is 11-29-05 and no email. I checked my order status on their web sight and they had no tracking number. I tried calling customer service 4 different times and left messages for them to return my call. Nobody returned my call.
UPDATE: Finally got through to customer service. I was informed my order was shipped from CA. on 11-22. The tracking number is supposed to be sent to me tomorrow. I was told not to expect it to arrive at my door until 12-03-05 or Mon. 12-05-05.
These are the types of order problems that make me nervous."
"Order went smooth. The Live Help was great as it I got all my questions answered.
Update: Well, I asked Live Help ifthe Navman iCN520 would come with a remote and that I would buy it if it did. The person said yes. So I bought it. Well, guess what? It didn't come with a remote.
The person lied to get me to buy it. If he had told me it didn't come with a remote, then that'd be fine. I would have bought it at a different store for a lower price. But looks like they unscrupulously lied to me. I wouldn't buy from them again. Stay away."
"The order placement process went well and was easy to complete. The order tracking portion is a little inaccurate in that the order was reported shipped several days before shipment notification and still has no tracking number assigned on the web order history."
"The item arrived exactly as indicated, and within 2 days. I was pleased with the follow up emails and the tracking information. The pricing was excellent, the ordering page lets you know if the item is in stock, and they do do not make up for the low prices by jacking up and shipping and handling costs-as many of their competitors did. I will look to them for my next purchases"
"Very satisfied, I will order from this company again. Fast delivery and product was exactly as I expected."
"The GPS arrived in mint condition. It was well packaged and arrived as stated. While I have not used the item thus far, any problems, if any, will be from the manufacturing process not Caplink. Very pleased with the service and would not hesitate to use this store again. Thank you."
"Great Transaction! Microwave was delivered and in use before we even received the tracking number. We were very satisfied with the microwave and have recommended you to several other customers - one of whom has already ordered a microwave!"
"Fast response. Very Professional! AAA rating. Good company to do business with no complaints "
"This is my second purchase from Caplink and they have been very quick to fill the orders and ship them. Warren B. Silver I recieved my Garmin GPS in record breaking time.(2 days for ground mail) Thank you Caplink Hardcore Driver"
"Did not get shipping confirmation until a full week later and not until I called. Store personnel seemed to have gone on an extended Thanksgiving vacation. No one answered the phones over the whole holiday period until Monday at 10:37am EST. Looks like the 3 GPSs ordered did go through the system, but not in the time they indicated. Price was the best so can't complain too much. Would try them again."
"I had a situation that prevented the office to be able to print. Again, CAP came through with an expedited order. Always apprecicated!"
"Found this company on a shopping comparison site at www.activeshopper.com. This company had the lowest total price on a Cisco PIX 501 firewall(product + shipping & handling) and shipping was free. The fact that the company was in RI and my office is in CT gave me greater confidence as I had never used this company before. Online ordering was easy & quick. I ordered online at 5 pm on 11/22/05 and received confirmation e-mail within 2 minutes. I wasn't in a hurry for the product and I received it at 8:08 AM on 11/28/05. Probably would have received it sooner if my office wasn't closed for the Thanksgiving holiday from Thurs. 11/23 through Sunday 11/27. Overall, very happy with this buying experience."
"Quick follow through confirming order. Great prices!! "
"It's a great experience to order my GPS from CapLink. It's simple and clear. Doesn't take longer than a couple minutes. And it's free shipping. "