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Product & services pricing
3.60/5
Chance of future purchase:
3.75/5
Shipping & packaging:
4.00/5
Customer service:
3.75/5
Return/Replacement policy:
5.00/5

Verified
4/5

2022-10-06

a catchy

"Great selection, had trouble finding part elsewhere "


Verified
5/5

2022-10-03

So far so good. Just placed order

"Website is easy to navigate. Found my part quickly. We will give review update once part is recieved. "


Verified
5/5

2022-10-03

Always a pleasure and very informative.

"Your staff is always helpful, courteous and informative. they are very responsive to my requests and on point with any problems. Additionally, they give you a quick of parts availability and when I can expect, if applicable, any delays. Always a pleasure!!!"


Verified
4/5

2022-10-03

Good transaction

" My order was processed and delivered promptly. My only reason for 4 stars. the part I received was new, but it was scuffed and scratched. this does not hurt it's function, just looks bad. "


Verified
5/5

2022-10-03

easiest thing i've done today

"parts were easy to find and order!
"


Verified
5/5

2022-10-02

Fast and accurate.

"After trying several suppliers, McKinney Dodge City was the only business that could order the parts I needed. Additionally, the order was filled and sent quicker than expected. Thank you Dodge City of McKinney!"


Verified
5/5

2022-09-30

Big savings!

"My local dealer wanted over 100 dollars more so this was a steal."


Verified
5/5

2022-09-29

Great online service

"Great online experience and Jose of parts department have a great customer service attitude and friendly "


Verified
1/5

2022-09-28

i made an order over 3weeks i have to keep calling before my order was shipped today this is not good at all

"my experience was bad am not happy for my order to be delay for no reason"


Verified
5/5

2022-09-26

Excellent Customer Service

"I spoke with customer service about a passenger side mirror for my 2018 Durango SRT. They informed me that there was a short supply of the color (Octane Red Pearlcoat) and they can't make any promises as to when they could get it, but said they would do their best to track one down. A week later, I have a FedEx notification email letting me know it's on the way. I certainly wasn't expecting it that quickly, and I greatly appreciate what they did for me. I'll definitely use them again for my parts needs."


Verified
5/5

2022-09-25

Only place to get screws

"Searched the internet for two bolts and only found them in texas"


Verified
2/5

2022-09-23

parts dept would not answer phone

"I called to verify that you had a part that was shown online as in stock. Woman on switchboard tried 3 times to get the parts dept to pick up, but the call kept returning to switchboard. She tried again, it rang then call dropped. I assume they simply hung up on me (parts dept, not the operator - she was nice and professional). I ordered part online anyway. Will be quite irked if it turns out you do not have the part."


Verified
5/5

2022-09-21

Great Service!

"Ordered a unique brake line on your website but it could not verify the VIN number would fit the part I was trying to order. Called the office and talked with Kevin who checked it out in about 3 mins and did the verification. Quick and easy!"


Verified
4/5

2022-09-21

"it is really convenient to buy online with you guys "


Verified
5/5

2022-09-21

One of a kind part

"The mechanic I took my truck to told me it could take 6wks or more, because the part was hard to get…but I just ordered it"