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Product & services pricing
3.60/5
Chance of future purchase:
3.75/5
Shipping & packaging:
4.00/5
Customer service:
3.75/5
Return/Replacement policy:
5.00/5

Verified
1/5

2021-07-07

Unprofessionally packaged

"My tire rod end replacement was sent out in a bubble envelope and not protected properly."


Verified
3/5

2021-07-02

Website could be better

"I’ll start by saying the site was very easy to use. I ordered a part, 24 hours later they let me know the part is back ordered indefinitely. I feel like in today’s technological world, there site could be a way for the site to say this before I paid for the part. Multiple competitor sites were able to, which is why, when it didn’t, I chose to order it. Now I’m out the 1300 for the part until they chose to refund it. I really need the part ASAP so the delay is frustrating."


Verified
5/5

2021-07-01

Easy !

"Easy to find and order! Recommend "


Verified
5/5

2021-06-30

Great experience & great product selection

"Great experience. Product came exactly as ordered, and on time per the time frame provided. We were very impressed with the amazing communication with Chrysler Jeep Dodge City of McKinney, we never had to wonder what the status of our order was because they provided communication each step of the way. Highly recommend and will use again. "


Verified
5/5

2021-06-29

Splash Shield

"Fast and friendly service. Great prices also."


Verified
1/5

2021-06-28

Discontinue parts but still on the Internet

"Discontinue parts but still on the Internet"


Verified
5/5

2021-06-27

Parts Masters

"Always good prices and the correct orders. "


Verified
5/5

2021-06-26

Jeep Gladiator Sunshade

"I ordered online from this dealership's parts department and everything went great! My Jeep Sunshade was shipped faster than their worst case scenario and that was great news. I would order from this dealership's parts department again for sure. Thanks!"


Verified
5/5

2021-06-26

Excellent and prompt service...

"The McKinney organization responds promptly and efficiently. Thank you."


Verified
5/5

2021-06-25

Great price

"Best price, reasonable shipping!"


Verified
5/5

2021-06-25

Water/Fuel Container Filtration System

"It was a lot more easier to find the “Water/Fuel Container Filtration System” than on other websites and easier to get the right part number."


Verified
1/5

2021-06-21

Zero communication

"Sent three separate emails to this seller. They refuse to respond to emails. "


Verified
5/5

2021-06-20

Great service

"It was easy to place the order without hassle "


Verified
1/5

2021-06-19

Horrible customer service in the parts dept.

"I ordered a part and it was back ordered and then when I tried to get a refund I was told that the manager who can handle a PayPal refund was out of the shop for the next 4 days. It’s rediculous that you only have one person in that dept. that can process a PayPal refund. So basically I have to wait a week before I can get my money back from a back ordered part. I need this part now and I cannot purchase another one until my refund is processed 4-7 days later. "


Verified
5/5

2021-06-18

6 spd, shakey DAKOTA

"I need a work truck, I bought a TN truck with 77,777 hard miles. I am on fix # 16, before driving. I like Mopar parts, less codes."