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Product & services pricing
3.60/5
Chance of future purchase:
3.75/5
Shipping & packaging:
4.00/5
Customer service:
3.75/5
Return/Replacement policy:
5.00/5

Verified
5/5

2021-01-31

A/C condensor

"Part exactly as described and received on time. Excellent service and email communication. "


Verified
5/5

2021-01-28

Nice OEM Jeep part

"Fast shipping, good communications, the correct part in perfect shape. All good here!"


Verified
2/5

2021-01-27

Bait and switch

"Ordered a part for my Nitro. Price was less than anyone else. Next day, received email that "based on my VIN" I actually needed a different part that was twice as much.

I never gave them my VIN. I called to clarify and was told two different stories.

It is obvious to me a false low price was advertised to draw interest.
"


Verified
5/5

2021-01-26

Great to do business with

"I got exactly what I needed and at a fair price"


Verified
5/5

2020-09-27

Chrysler Jeep Dodge City of McKinney

"Best online prices, easy ordering and timely deliveries along with a responsive service desk makes this my goto for MOPAR parts."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2021-01-24

Ted baker

"If every thing you did turn out like you did for me the world would be much happier thank for your help"


Verified
5/5

2021-01-14

Outside mirror replacement

"Thanks to your parts department help the part was a perfect fit. Installation was easy. I was able to save the current mirror cap. When the mirror broke I thought I was going to have a big dollar item to have it fixed. But I was pleased to see that the pricing and the service on this item was awesome. Worked out great!"


Verified
5/5

2021-01-21

Awesome personal service

"Jeremy is great. He helped me a bunch and contacted me when I accidentally entered the wrong part number."


Verified
5/5

2021-01-20

A well run service orginization.

"Nick did a good job getting my airbag recall work done. Thanks!"


Verified
5/5

2021-01-20

Good

"Quick and efficient!! Good experience. "


Verified
5/5

2021-01-20

Good service, part arrived as described and was timely.

"Good service, part arrived as described and was timely.

Great job and thank you.
"


Verified
5/5

2021-01-19

Unbeatable professionalism and service.

"Based in Michigan, I had been searching for a unique part for my 2009 Jeep Grand Cherokee for over 6 weeks. I had conversations with all my local professionals including dealers and mechanics without a successful conclusion or solution, not to mention over $1500 in repairs expenses.
I knew that the mystery issue had not been resolved.
When I went online again to find an answer, I stumbled on Chrysler Jeep Dodge City of McKinney and called their parts department. During that first and only conversation with Curtis, the mystery was solved and the issue was resolved. Knowledge and professional service along with a friendly and pleasant presence and TEXAS HOSPITALITY!!
The best that you can get.
"


Verified
3/5

2021-01-19

My vin#

"I would have given 5 stars except for the fact that I had to give my vin# just to buy a couple of pieces of rubber. I will not use your services again. My vin # is none of your business."


Verified
5/5

2021-01-16

Jeep Cherokee Service

"Davis Pham did a great job being a liaison between myself and the technician, even getting me on the phone with the technician to discuss the job. Was able to help me order the parts through the website to be picked up on will call and save a little on the back end. Short and quick but nonetheless efficient experience."


Verified
5/5

2021-01-16

Right part

"Response was quick and on time thank you for the great response "