"I bought a hoist to pull the roof off of my 1974 Mercedes 450SL. It was very reasonably priced, arrived very quickly and is a nicely designed and built product. Instructions are good, though they don't cover every possible install situation. The rope in the kit is not long enough to lower the top all the way down to the floor, so I bought a longer rope and restrung it... with all that, though, it's still an easy and economical solution and I'd recommend this product to anyone with an SL."
"Shipped a large electronic switch across the country in a box without any kind of padding, peanuts, bubble wrap or anything. Was knocked around a lot during shipping. Seems like their shipping clerk doesn't care or was lazy."
"I ordered a convertible top hoist for my MB 380SL and it arrived on time in perfect condition. I was able to track my shipment directly from their shipping confirmation e-mail. The Car Parts Discount price was well below others. They even sent an e-mail the day after expected delivery to tell me it should have arrived. I'll check with them for future orders!"
"EXCEPTIONAL service, secure packaging, QUALITY product, FASSSSST shipping, HIGHLY recommended! A+++++ !"
"I received my parts I order (tag lights for 98 ranger) they were better than new, and worked perfect! Thanks for the fast service and quality products."
"These guys are great! Good prices and can obtain hard to find parts for my Saab. Plus they ship to Hawaii! Why can't other parts places understand that Hawaii is part of the US and that USPS Priority Mail is reliable and the same price for flat rate boxes as on the mainland? But no need to shop elsewhere!"
"Just recieved my order from carpartsdiscount.com! I was extremely pleased they carried my part as no one local could even order it for me. It was about 1/3rd of the cost that the closest dealer service center would sell it for! One transmission place nearby wanted to charge me $300 for what turned out to be 20 minutes of my time and a $35 dollar part! Kudos Car Parts Discount!"
"A true indication of whether you are doing biz with a reputable company is when things dont go as planned.
I ordered a damper for my rear hatch on my R350. I installed it and it lasted a day. I contacted CPD and they made it easy for me my asking for pictures to show the failure. Within 2 days after sending the pictures I had a replacement on its way free of shipping charges.
Now thats customer service and a company I'll be sending my business to in the future.
CPD deserve credit for doing what is right for the customer.
Many thanks."
"What makes me a loyal customer to a business, particularly an on-line business, is the ease in which I can navigate through its website, the quality of the merchandise, the promptness in its receipt, and equally important -- its customer service. Car Parts Discount gets high praise from me in all these areas! I am very pleased with the parts I've purchased! Keep up the good work!
Kentasche"
"Great customer service as well as on line ordering. I could not be happier with the level of interest their agent had in dealing with me on the phone after I could not figure out if what I was ordering on-line was the correct sending unit. It arrived right on time and was exactly what I wanted. They were honest about their pricing and the shipping charges were appropriate for the item. Be careful of the sites that offer "unbelievable" prices, but then charge 3-4 times the items price in "shipping and handling". I would order from Care Parts Discount anytime. Tony C,"
"Exellant service and delivery. A pleasure to deal with."
"Sent me the wrong part not even remotely close to right size. Call to return and got very poorly train customer service agent. Keep referring to having to work things out with supplier taking no ownership of the problem, which was that I bought a part from carpartdiscount.com they had a supplier drop ship me a part that they said should fit my car (big problem part number matched what they sent me) but did not fit. "
"Bought a bunch of misc odds and ends for my Camaro. Shipping was pretty good, Ive had mixed feelings about their customer service but can't beat the price!"
"Nothing but the best of service, parts, packing and shipping and communication. I will definately add Car Parts Discount to "FAV" and check with them when ordering parts."
"Earlier this week I made an order with car parts discount; then added to it. Pappal was not able to correct the invoice total. Without the help of the customer service reps at car parts I would never have been able to straighten out the mess paypal left me in. They did a great job. "