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Featured Review


Verified
5/5

2012-11-29

"My first review that I left was a pretty bad review. Purchased an alternator for my BMW x5 and when I got it we realized it was the incorrect one. I called the customer service department and they assured me they would have it to me the next day. I was then contacted and told they could not get the part. After being very upset, I was contacted personally by a manager who did a truly great job trying to assist. I was still not able to get my alternator through them, but they did assist in helping me get a new serpentine belt that broke as a result of the incorrect alternator. At first, I didn't think that I would purchase from them again, but after I spoke with the manager and felt appreciated, I would have to say that changed my opinion. "

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Verified
5/5

2012-11-27

"The parts I ordered shipped in a timely manner and they arrived in 3 business days. The parts were easy to install and were a perfect fit"

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Verified
5/5

2012-11-25

"The part that I order was perfect.Customer service was excellent and shipping was fast.In one word every thing was excellent. Thank you "

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Verified
5/5

2012-11-23

"
I am very satisfied with the services provided by employee Addison at car parts warehouse. I did recieve the wrong part for my car due to a misunderstanding. When i contacted Addison he promptly and effectively assisted me in the return process. I will be purchasing more parts from this site due to the great customer service and great prices. Other sites will ignore your emails and calls and try to keep your money.


"

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Verified
5/5

2012-11-23

" I ordered the parts on sunday and they arrived on wed, and that's all the way to Fairbanks Alaska. The parts fit perfectly and performed perfectly, I could not be happier.
Bob
"

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Verified
5/5

2012-11-23

"Prices are exceptional, Bought a fuel pump for a 96 dodge neon for a lot less than AutoZone wanted. Works perfectly and I couldn't be more happy. (unless it was free)"

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Verified
5/5

2012-11-23

"Daniel Fehlings was excellent and I will always order my parts through CPW"

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Verified
5/5

2012-11-21

"Excellent. Good price for part, three day delivery promised and "delivered.""

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Verified
5/5

2012-11-21

"Daniel F. was very helpful when I ordered this radio.
When I seen My Chrysler dealer they said we don't fix radios we only replace them. They wanted $549.00 for a new radio pluse $150.00 labor. Your rebuilt radio was $225.00 and no sales tax. It took less than 30 minutes to install and works fine.
Thanks!!
"

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Verified
5/5

2012-11-21

" I ordered coils for my wifes' 2005 Cadillac STS because I had a diagnostic done by the cadillac dealership and was told that i had coils that were bad. When i received the coils the rubber boot on one of them was torn. I notified the company and they sent me out another. Upon installing them my car still had a misfire. My wife insisted that I take her car back to the dealership to have it repaired. The dealer told me and my wife that one of the coils were bad and recommended replacing them all at an exuberant cost. My wife wanted her car so I agreed and they fixed it. I contacted Car Parts Warehouse Manager Eric Powers and he said that he wanted to make things right because this should have not have happened and he wanted me to be satisfied with their commitment to their customers. That's what I call good customer service. I will be using Car Parts Warehouse again and recommending them to friends..."

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Verified
5/5

2012-11-21

"Wesley was so helpful and knowledgeable of the products and made ordering effortless."

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Verified
5/5

2012-11-19

"Great buying experience. Quick shipping, great price, quality part. Will definitely look to Car Parts Warehouse again in the future."

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Verified
5/5

2012-11-18

"Wes was my guy I contacted. Upstanding service!! Gold star 5 stars 2 thumbs up, 10 out of 10. I don't know any more rating types. Knowledge of the parts and alternates with a good price is what sold me. Ordered on Friday afternoon and got it the next day. Wes personally walked my order to the warehouse guys and my part was off and running. Great job.
Give this man a SEEE-Gar!!!!
"

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Verified
5/5

2012-11-18

"We were very satisfied with the service we received
on our order. Daryl was very helpful.
"

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Verified
5/5

2012-11-15

"Reviewing Justin, who was very helpful."

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