"Five years ago I had Century Hardwood flooring installed in part of my home. This year I wanted to add more of the same product to other areas in my home. It is a prefinished hardwood so I was not sure if the product was still sold and if colors would match. I went back to where I purchased the floor originally, no luck they no longer carry the product. I called Century Hardwood direct and while they were very helpful, the company they connected me with was very flakey. I never got my product. Then I found you! You got me the product, and shipped it to my front door! We just finished with the install, and no one would ever be able to tell old from new. You made the process very easy. You are in Georgia, we are in Colorado, but it was like you were down the street. One of the easiest home improvement purchases I have ever made."
"product and sales people were excellent"
"We have worked with Bob several times and he helps us with anything we need. Placing orders is so straightforward and easy to do. Very happy with our service!"
"This is a great store to shop for flooring. The staff is very friendly. Ben Upshaw keep me updated on my order."
"I spoke with Ben and he was very helpful with the measurements of the room. I will order from them again when I do the flooring for my upstairs."
"Had a great experience order our flooring directly from American Carpet Wholesalers. Steve was great and worked with my delivery time. I have already referred a friend. "
"Very knowledgeable staff! Fast delivery. Product was very durable! "
"Easy to order. Delivered on time. "
"Very helpful, and finished the job. Thank you."
"This is the 3rd vendor used for our LVP flooring projects in our home remodel/update. This was a positive experience with American Carpet Wholesalers. Thank you to Bob.
Historical: When we decided to expand our project, our 1st vendor source no longer carried the particular product we were wanting to duplicate. We then shopped around on the internet and placed an order with a second vendor. This was not a pleasant experience as much of the flooring arrived damaged. We followed all guidelines to file a damaged goods claim, including images of the product damage. Although our claim was finally addressed, it took months for this vendor to respond and some of the replacement materials were also damaged on arrival. Fortunately we were not in the middle of our project during this waiting period.
Unlike the above, American Carpet Wholesalers did not disappoint, with well protected freight packaging."
"Ordered online. Had the carpet shipped to a shipping warehouse, and picked up by the installer. Other than a slight mixup on when the carpet could be picked-up there were no issues"
"Very efficient professional people."
"Covid has influenced everything these days. We have had the misfortune to retire, remodel a house, and relocate to it during the current epidemic. While there have been many frustrations during this process, our experience with American Carpet Wholesalers was a bright light. The salesman was SO helpful. He walked me through the website, my options, and costs. When I had narrowed down my choices (I needed my flooring that day, so it had to be in stock!) I drove to the store and the salesman came out with samples. He made the process clear, easy, and instant. Since I was recommended to this establishment and this salesman by an acquaintance, I am not the only one to be impressed. My flooring has only been down a few weeks, but we are pleased with it."
"I purchased flooring for the fifth time from ACW to redo the floors in our summer rental property. My contact there (Regina) has always been quick to respond and the pricing I received was very good.
Shipment was on time. I was notified in advance and was even allowed to change the ship-to once I realized when it was shipping.
All in all an excellent experience!!!"
"I have worked with the folks at ACW several times now and its all worked well, easy to work with, materials are top notched. Thanks"
"I bought some Mannington Realta SPC floor from Greg. It was a new product to the market but he was helpful and provided as much feedback as he could. He answered emails and the phone immediately and was quick to respond to questions. I was a bit nervous about buying flooring online but all went smoothly. The bigger issue was Fedex delaying the delivery and then delivering the 1200 lb pallet of flooring without an end gate. Overall I will buy from these guys again. Greg seemed like a good guy."