"Five years ago I had Century Hardwood flooring installed in part of my home. This year I wanted to add more of the same product to other areas in my home. It is a prefinished hardwood so I was not sure if the product was still sold and if colors would match. I went back to where I purchased the floor originally, no luck they no longer carry the product. I called Century Hardwood direct and while they were very helpful, the company they connected me with was very flakey. I never got my product. Then I found you! You got me the product, and shipped it to my front door! We just finished with the install, and no one would ever be able to tell old from new. You made the process very easy. You are in Georgia, we are in Colorado, but it was like you were down the street. One of the easiest home improvement purchases I have ever made."
"I had a great review written but the submission process was a sham. It wouldn't take any of my verifications. I was asked to change my email password which really wasn't linked to my email. When I got things changed my review was gone so I couldn't submit it. Get it together ShopperStream!
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"It was a great experience all around from all my questions about the product being answered, the purchase process, email confirmations, ordering and the delivery!! I will definitely recommend and use your company in the future! KEEP UP THE GREAT WORK!"
"Ordered by phone! CSR was very helpful and the delivery process was smooth! "
"I was a little nervous about needing to make an inquiry to place my order, but I am glad I did. I appreciated the personal connection in working with a sale agent who was able to help me through my order and assure everything went smoothly. "
"Great experience and 50% saved"
"Greg is a helpful sales man. "
"Tim was great in finding a floor that took us years to agree upon. It was a style that had been discontinued and there were limited quantities available. He checked with his supplier and found the quantity we needed. He made sure that the product was delivered to his store (GA) and arranged shipping to our home location (NC). It even got here before their estimated delivery date.
Although we have not installed the floor yet, I am sure it will meet our expectations
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"The buying and delivery experience with AMW was great. We were dissapointed however in the quality of the Pergo Nimbus product. We had ordered 2 samples directly from Pergo prior to the purchase and the order that we ultimately received did not match the colors of the 2 samples. The numbus order we recieved - all of the flooring was much more yellow/green that the 2 samples that we based our purchase on. Also the 6 foot plank format make the flooring extremely difficult to put together as it is very hard to tap a 6 foot long board to tighten a seam or under a door jamb. I would not recommend the Pergo extreme product line due to it's color and installation issues"
"Received our quote quickly after reaching out to a sales rep. Order processing was smooth and painless. Price was very competitive, the best we found on the internet. Received our flooring in a timely manner at the jobsite. After installation, we inquired about a partial refund for unused material and were called back promptly and given an exact figure on the phone in that same conversation for how much credit we would receive and exactly how the return was to be shipped and processed. Everyone was professional, courteous and well informed. Overall a very positive and seamless buying experience. We will be purchasing from this company again in the future! "
"I have purchased from American Carpet Warehouse twice recently for our house remodel. We have always had a very positive experience each time when dealing with them. Both times everything exactly as expected and saved substancial amount of money. We have two more rental houses to remodel soon and I will be calling again. Extremely happy with service and product!!!!"
"Ordered clearance luxury vinyl tile for a basement project. Found American Carpet Wholesalers online and did some research to verify that this is a company that I wanted to do business with. Greg Renz was a tremendous help with making sure I ordered enough for the project. The packaging that their warehouse team was outstanding. Corner guards were used on the pallet to ensure that no damage would occur. Delivery by FedEx Freight went well. I will recommend ACW to others that need new flooring. Thanks!!"
"I contacted them online and immediately received a call back from Ben Upshaw. He was very nice and accommodating. He was able to quote me a price online and I placed the order. The process went very smooth and the flooring was delivered in less than 10 days. Thanks"
"I purchased LVP from American. This was the second purchase that I made in the past year. I used to purchase from a brick and mortar flooring store. But switched to American because the cost of the flooring was much less and I have an installer, though I could do it myself if I had to. Key is to know what you want. We wanting a particular manufacturer and style. Navigating the site is easy and placing an order is very easy. The product is shipped by a third party, such as FedEx. Beware that delivery is curbside. This means that the truck will pull up to your house or apartment, unload the pallet, and place it on your driveway. However, with both of my purchases, the driver rolled the pallet into my garage. I was assigned a sales agent, but didn't need to interact with her on the purchase."
"Your customer service person Tin Jenkins was exceptional with his knowledge and customer centricity. Was a pleasure working with him and he went out of his way to explain differences in products and ordering. I was not knowledgable and he made it simple."
"Ordered a box of luxury vinyl as a sample to see how it would look in our new condo. Price was very reasonable and it was received quickly."