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Verified
1/5

2018-09-22

Terrible Customer Service. Terrible Shipping Policies and Implementation. Terrible Product Quality

"BAD production quality, terrible delivery and customer service. (Unless your customer service expectations are much lower than what is expected in the USA).

After a month, many promises to ship the product which never materialized, multiple claims of re-making of the product, the custom printed product (a laptop sleeve) finally arrived. The print quality of the photos was terrible with lots of the colors printed in various sections with heavy greyish tinges... almost like grey fog appeared in various parts of the photos.

The customer service people lied, clearly contradicting their own claims in their previous emails. It was almost reminiscent of a typical Trump lie (contradicting himself from minutes ago).

This is a German company, so be prepared for German levels of customer service. They claim to have operations in New York City, but then you deal with shipments from Germany and German customer service representatives - a culture that does not understand or appreciate American expectations of customer service.

Their product was not even worth it as a free product.
"

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Verified
5/5

2018-09-18

The personal touch, not the everyday same lost in the crowd

"Personalise your case or pick one from a large number of offerings.
My wife and I made a personal case with pictures that are dear to us.
The resulting case is outstanding!
"

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Verified
4/5

2018-09-10

Incredible cases.

"When I ordered my case I created my own. Sent picture to put on it. I was so surprised when it arrived. It is incredibly great. Could not have asked for better. "

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Verified
5/5

2018-09-10

Great protective case.

"I didn't know what to expect since it was free. I purchased a Kindle Fire and the case was free. I got into the web site and was surprised on how easy everything was. I was able to choose my color, caption, and uploaded my photo in just a few minutes. Two weeks later I had this sturdy case just as I ordered it.j"


Verified
5/5

2018-08-14

Fire case

"So many covers to pick from and it is hard to pick just one out of hundreds plus you can have one custom made, the fit is perfect, and very easy to order. Shipping is FAST,

Most of all GREAT WORK TEAM THAT CARES ABOUT YOU, So next time you need to cover your investment, check out CASEABLE.COM, YOU WON'T BE SORRY, I'M HAPPY. I HAVE 2
"

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Verified
5/5

2018-08-13

Excellent online shopping

"Don't hesitate to shop with this company. Really nice online experience. Exceptional service. Large line of products to choose from. Easy to do business with.
Really pleasant shopping experience and I love my new cover. It is beautiful.
"

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Verified
1/5

2018-08-10

Cool-looking product, but horrendous and out-of-touch customer service, generally low-quality product

"I ordered two silicon iPhone cases and one Kindle cover. I was taken with the wide variety of art available for the cases and was excited to get unique looks for my electronics. Soon after placing my order, I sent an inquiry regarding whether I could ship one of the phone cases to a different address. Two days later, a rep contacted me and told me my order had shipped and it was too late to make any changes. The next day, I received a message that my order had shipped. The timing was weird based on the communication I received the day before. The message was weird--no tracking information was provided. I then received my kindle cover in the mail. It was damaged. I sent photos to customer service. Instead of helping me, I was made to feel that the damage to the item was my problem. Eventually, I was provided a 20 pound voucher for another order (I am in California, so not sure why a voucher in pounds was provided). The next day one of my iPhone cases arrived. It looks good, but for $20 I expected a case that would provide pretty decent protection. This case will not. Another couple of days have gone by and I still have not received my second case, but at this point I don't care. I won't use it. I ordered another one from another source. This looked like a cool company, but this has to be one of the worst customer service experiences I have ever had. I advise you to stay away."

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Verified
5/5

2018-08-09

User friendly website. Fast delivery!!!!

"I LOVE the case. Exactly what I wanted in a customized tablet case. Thank you!"

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Verified
5/5

2018-08-06

Colorful case

"There are several choices to make-which makes the"choosing"a little difficult. The case fits my fire to a t! "


Verified
5/5

2018-08-03

Silicone telephone case

"I ordered a 19.99 silicone telephone case with my own personal artwork and was very pleased. It took about a week and half to receive my order. I believe if I had upgraded the type of case the colors would have been brighter. My first time making case from my own art work ,so wanted to try the low end price. I would definitely use Caseables again."

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Verified
5/5

2018-08-01

A Wrong Made Right

"The first case I ordered was lost and after waiting a month I was going to forget this company. I decided to give them one more try and reordered a case. They expedited the shipping of my case which arrived quickly and is lovely. This company keeps their word and the customer service is excellent. I will definately do business with them in the future. "


Verified
1/5

2018-07-23

Beautiful for a week

"Ordered case with my own image. Arrived looking beautiful. However in a few days the image started to run off. Caseable apologized and sent a new one. They can't do this right the second case did the same thing. They apologised again and offered a discount on future orders"


Verified
5/5

2018-07-12

Awesome case

"This case was delivered earlier than expected, is awesome and a piece of art. "


Verified
5/5

2018-07-08

Awesome Experience!

"My case is awesome and the customer service was awesome!! Thank You!!"


Verified
5/5

2018-07-06

Great product

"Fast service. I love my case."