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Product & services pricing
4.11/5
Chance of future purchase:
4.29/5
Shipping & packaging:
4.29/5
Customer service:
4.29/5
Return/Replacement policy:
5.00/5

Verified
5/5

2023-03-28

Great customer service

"This company, and team members like Eric are extremely helpful. I will definitely look forward to purchasing software again soon. "

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Verified
5/5

2023-03-07

Seemless

"This company took the time to get me up and working. The techical support deserves to be commended. I will encourage others to use this product. Thanks to Joe I'm a happy customer."

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Verified
5/5

2023-03-05

The best customer service and product anywhere!

"wow!! within minutes i get a response - and with something i thought would be a total headache, Bryan helped me within 2 minutes!!!
and all is set!!
available on sunday afternoon, with friendly, totally effective and awesome help!!!
and the entire team rocks!!!
thank you!!!
"

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Verified
5/5

2023-02-27

Best customer service ever, even bilingual!

"I was very happy to see the person who helped me was not only very nice and proficient, he even spoke Spanish. Loved doind business with you!"

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Verified
5/5

2023-02-14

Eric is an outstanding asset to your organization,

"Eric guided me through a process of eliminating an older Word program that conflicted with my new purchase. He was patient and experienced. His trouble shooting skills were excellent. My recommendation? Give him a raise or a promotion or both. SERIOUSLY"

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Verified
5/5

2023-02-12

MS Office re-installation

"I was hopelessly lost in what I tried to do. Not only did I apparently not succeed in installing the product i bought, but I also "lost" some working files in the process. Ray Bryan not only re installed my software but he also took time to find my files. He worked at warp speed and was very polite, which i know, in my own area of expertise, is not an easy thing to do when working with someone who knew as little as I did. I learned two lessons today, thanks to Ray, 1) Never again wait 18 years to upgrade to a new computer with the newest operating system and then figure I know what I am doing to try to load software into it; and 2) if I ever were that stupid to do it again, try to seek out Ray to again bail me out. He was awesome and i appreciated it."

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Verified
5/5

2023-02-11

Excellent Customer Service

"We found the entire process with CatSoft very easy and efficient. It was nice to receive emails from Chase checking in on us to see if all was well. They are eager to help!! We will definitely come back for any future needs. "

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Verified
5/5

2023-02-11

Microsoft Office 2021 Home and Student for Mac

"Great Deal.Process was simple and straightforward."

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Verified
5/5

2023-02-11

Great purchasing experience!

"There was a bit of confusion during the download process. I selected and paid for Home and Student 2021 office, but when I went to download it the instructions said I had purchased another addition/version. I don't remember the exact name but it appeared to be a more costly version than I had ordered. There was a box to select your product but Home and Student was not one of the selections listed. So I clicked on the version that the instructions said I had purchased. I really only needed Word but usually purchase the Office suite. Anyway, it has functioned flawlessly during the few times I have used it and the download was without problems. I'm just not sure what happened with the download/product selection."

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Verified
5/5

2023-02-10

Successfull install of Office 2021 Professional Plus for Windowsw

"If you ever need Microsoft software, purchase it from Catsoft. If you need Tech Support be sure to chat with Emre. A true professional. Customer Service is excellent."

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Verified
5/5

2023-02-09

download woes

"had problems downloading microsoft 365 but Denzel was able to help me complete the process."

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Verified
5/5

2023-02-01

here

"Joe was the only reason I was able to get my program going. Very knowledgible and really patient, Th
"

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Verified
5/5

2023-01-29

Office Software

"Process was simple and straightforward. The instructions were easy to follow and installation was done quickly and effectively.
Much easier than trying to deal with Microsoft directly.
"


Verified
5/5

2023-01-28

Upgraded Automatically

"I ordered Microsoft Home and Student and was automatically upgraded to Home and Business as they were out of stock of the former. This was a pleasant surprise."

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Verified
5/5

2023-01-25

Best place for software

"Quick and easy. I ordered the product, and 2 mins later, had an email with product code and download instructions. Installed without a hitch. I was so impressed, I told my brother and father about them. They both bought software and were super happy. "

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