"AMAZING!!! I was so fortunate to meet Eric. I'm not accustomed to receiving great tech support, but from the outset, Eric was very polite, kind and patient. I had purchased a software and I'm not very tech savvy, and had great difficulty downloading the product. But like I said, Eric was very patient and saved me and a lot of stress. Thanks so very much for your help Eric, you're very kind!
Gerry Evelyn"
"I was worried using an online service at first, but even with some loading issues on my old computer (the install instructions given are very thorough, my laptop just had issues!), their support came through. Highly recommend!"
"I was so reluctant to purchase from this company. I had to think about it for a day. There were so many cheap options (Catsoft later explained) but then I couldn't ignore the software version Catsoft was advertising. So I purchased the product and immediately got my code. The installation went smoothly and within a few seconds I was using my preferred Microsoft 10 version. I bookmarked their website and will definitely purchase from them in the future. Their service, response time and product was excellent."
"Jesus was wonderful in solving my problem. I was overwhelmed and he took over and fixed everything! He knew what he was doing. Amazing!"
"My son bought the wrong software and they won’t refund. Easy seeing how we and provided them a screenshot that the software was never activated. I have reached out to customer service several times and crickets. Worst experience I’ve ever had with any company. Icing on the cake, they write on their site that it takes 15 mins to receive the link to the software and it took several hours for us to get ours. "
"Staff / reps went out of their way to service my purchase. Thank you !!"
"Excellent! Fast and efficient"
"Thanks a lot for your suport.
Your team has shown very high level of Customer Service.
It was my first purchase with you and I'm planning to keep it."
"Leo Tim was excellent today, so professional and helpful. Leo took overm y computer and did the installation for me. I could never do that myself so I am very grateful for his help. I am now one very satisfied customer
Regards Richard Siegert
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"Leo, Thank you for your prompt help in providing a product key and then providing additional support to have the product installed successfully. "
"Tech support very helpful and patient. Had issues making Microsoft office work on my mac but with Allan's help, everything is up and running perfectly!
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"tech assisted me in installing office that I purchased. It was very quick!!!"
"The website is easy to use. But what's most important is their customer service is superb. They are available when you need them. chat support agents were very helpful and informative. Keep it up!"
"Everything went smoothly -- the ordering (great price!), delivery, registration, installation. That's the kind of service that one always hopes for but doesn't always get. I'm happy to recommend Catsoft."
"Very efficient and clear instructions. Perfect english. I was initially concerned as I had not heard of them before but would definitely highly recommend them."