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Product & services pricing
3.54/5
Chance of future purchase:
3.82/5
Shipping & packaging:
3.82/5
Customer service:
3.75/5
Return/Replacement policy:
3.82/5

Verified
5/5

2019-11-13

Honestly a good experience

"Quick and smooth purchase will buy more from them again!"

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Verified
4/5

2019-11-07

Good service!

"I got amazing service from these guys and so far I'm grateful I got my phone at a reasonable price compared to other stores online"

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Verified
5/5

2019-11-05

Best phone seller on the internet!!!

"Highly recommended! Good customer service and shipping is on time and as expected!"

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Verified
4/5

2019-10-24

Good!

"Good prices and good phones but you never know if the phone you bought will work. But at least they are always there to help. "

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Verified
4/5

2019-10-17

Great!

"Awesome customer service and awesome prices I am very satisfied overall"

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Verified
5/5

2019-10-15

Awesome service!

"Awesome service and great prices!"

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Verified
1/5

2019-10-12

Cancelled order and then increased price

"I bought a cell phone on Wednesday October 9, 2019 with order # 70542 for $359. I received an email a few hours later that my order has been cancelled because it was out of stock. I checked the website again today, Friday October 11, 2019 and the same cell phone is now listed for $401. Clearly this cell phone was not out of stock. Instead, this terrible company didn't want to honor the listed price so they cancelled my order and increased the price. They could have just sent an email stating there was a pricing error. Instead, they lied to me and said it was out of stock. Pathetic company"

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Verified
5/5

2019-10-04

Outstanding experience

"Good experience and very helpful! Prices are also great"

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Verified
5/5

2019-10-03

Great representatives

"I had an issue with buying a phone and thanks to the awesome representatives I got what I wanted "

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Verified
5/5

2019-10-01

You won't regret!

"This website is definitely worth a shot you won't regret giving those guys your money! You will get the best possible phone out there for such a low price."

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Verified
5/5

2019-09-26

Great phone seller on the market!

"I really do recommend these guys to everyone that's looking for a new phone I had an awesome experience with them and I am definitely looking forward to buy again from them!"

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Verified
4/5

2019-09-21

Nice customer service

"Excellent customer service overall but shipping can have minir delays at times"

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Verified
1/5

2019-09-21

This is a very shady company, be very careful

"I had a very bad experience with Cell2get. I got ripped off for $60 on restocking fee. All I wanted was a brand new phone, Samsung Galaxy S8. They sent me a used/refurbished phone and I didn't notice until 5 minutes after I activated it when I noticed blemishes. I immediately reboxed to return it, barely touched with all items included, nothing missing.

When I got my refund processed, I only got a partial refund $247.54. I paid $306.31 for it. They stated it was 15% for a restocking fee plus $13.00 shipping. Ridiculous. They're policy does state if you activate the phone, you would be charged a 15% fee, but I only activated the device because I thought it was brand new. On the website, I cannot find the words used or refurbished. Most websites will clearly notate that distinction. They don’t.

After speaking multiple times with different people from their ***-***-**** number (which customer service was horrible), they just told me different things, threw me around. One guy told me they charged the fee because if I activate the device they can’t resell it, so I would have to contact Boost Mobile to have them totally remove any association of the phone from my account to get a full refund. So I called boost and did that. Called Cell2get back, and the guy I spoke to reiterated that I got a fee because I activated it and that I will be getting no refund. Also one of them stated that they don't sell brand new phones at all on the website.

So basically, I got nothing and they made $60 off of me. I understand that theirs is a policy about the activation, but from a human standpoint they could’ve of made the exception and helped me. They didn’t care. You active you pay, Goodbye.

I’ll never deal with them again. I’ve paid hundreds of dollars for phones up front since I have a no contract cell provider, and I would’ve bought many phones from them and even referred people had they treated me right. Now it’s the opposite. I’ll never attempt business with them again and also make sure to put the word out to ***Stay Away From Cell2Get. They are a very Shady “Business” ***
"

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Verified
3/5

2019-09-20

Good but not great

"This splace deserves a fair score for a fair store. I wish that the shipping would be faster even though you pay for shipping it takes them some time to deliver and yet they mess up your order so you have to wait extra time to get your phone. I dont know who to recommend this place for but at least their customer service is awesome representatives are nice!"

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Verified
5/5

2019-09-17

Best phone store on the internet!

"Good seller and very good prices representatives are nice and shipping is on time!"

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