"Quick, friendly, fantastic service. I have gotten a pixel 6 from cell2get recently, and I'd been struggling with messages and calls failing to send/go through for a month - I'd worked with Google customer support, and T- Mobile call center support, and countless hours of my own troubleshooting to try to resolve. I called cell2get - no wait - explained the issue, expecting to maybe get a warranty replacement phone, and was finished with the call in less than 15 min with a new sim card and fully functioning texts/calls. I basically skipped with joy."
"My aunt and I went to this website sometime on a Saturday to get a refurbished phone she had purchased online. Everything went very well and everyone was very helpful through email support. After getting the phone home and trying to charge it we were having a problem with the volume button and that it wouldn’t charge. My aunt had given up on the refurbished phone and decided to just purchase a new one. Today we contacted their customer service via phone where melvin helped us. My aunt just needed a little help learning about the volume button and to purchase a new wall charger. Melvin saved my aunt a lot of money by her helping in discovering the problems. Melvin also told her she could call the store for help. Thanks melvin-we appreciated your great customer service!"
"The best experience I’ve ever had at a cellular store! Our associate Melvin was easily the most knowledgeable person I’ve ever worked with. He was very through and professional. We made the change from my current phone to the exchange phone with zero problems! At the end of the day we saved money and got the best cell2get had offered! If you are thinking of making the switch I highly recommend this website."
"Amazing customer service!! Benjamin helped us from start to finish to get new phones!! So fast and answered all of our questions with such a great vibe!! Thank you!! Will definitely come back to cell2get for any future needs!!"
"Super fast and super easy experience. Got a phone for cheaper than anywhereelse. The guy on the phone was super cool, listened to what we wanted, explained everything really clearly, and got in mind exactly what we wanted. This isnt my first time buying from their website but overall Highly recommended."
"I've been going to this website for years because they offer outstanding discounted prices for phones. 99% of the time they are good with helping people with their phones and they will help you if you call with questions, however just like any other place, it depends on the representative who is helping you"
"Great phone Store! The people who work here are terrific.
Helpful, friendly, knowledgeable, and nice. They have a great selection of phones. I always buy my phones here. I highly recommend this store."
"Got my new Galaxy s21 yesterday in the mail from them & loved my experience with cell2get! The representatives when I called for questions were very nice, friendly, and helpful! Phone is new in it's original box and packaging and I can guarantee you that these guys are the real deal "
"I am so glad that you have this site because I couldn’t be happier than I am right now and I wanted to give kudos to the store and employee that helped me. I was on their site before but never actually purchased anything and decided to look around other places before placing an order. I called in to see if they are legit and a representative by the name of Adam greeted me, he was so friendly and patient and knew exactly what I needed to be done. I came back a second time because I was a little confused and george happened to be there and I was so lucky to have him help me again. Thank you Adam and george for making my purchase go so well! And getting my phone on time! Thank you!!!"
"I ordered a phone to use at my daughter's wedding. I paid extra for 2nd day delivery. They did not ship for 3 working days and the estimated date is a week out, too late for me. Don't patronize this company."
"Cell2Get sent the right phone but accessories were missing or downgraded from what was advertised under "Product Features" of the phone I ordered. An email reply and a phone conversation both said, "too bad, we sell overstock items. Return it if you're not satisfied." The box was missing ANY and ALL paperwork, the little pin to open the SIM port, and the advertised high-speed adaptor promised as included in the purchase The adapter was a cheap foreign version with half the power of the one advertised on the Cell2Get page where I placed my order. When I checked the return policy, it said a 15% restock fee is charged for returns. SCAMMERS. This place will cheat you. NEVER AGAIN!!! Order at your own risk."
"The whole team was excellent to work with. Great customer service at this online retailer. Adam helped me get the most value for my dollar and solve my problems. The store manager checked in, too, and they were extremely informative and upfront with me throughout the entire order and process that I have made online, just to make sure everything worked correctly. Above and beyond. Great store. This team will keep my business."
"i needed to buy a smartphone because mine got stolen and the service provider store was so completely unhelpful (almost rude). i went to cell2get's website and Adam was extremely helpful and patient, helped me figure it out, and how I should get my phone as soon as possible. He didn't rush me and wasn't condescending or robotic. i consistently leave phone stores exhausted, distraught and crying, but i had a great experience at this one retailer and will definitely return for any phone assistance i need. Thank you!"
"Adam helped me tremendously with a purchase of a new phone after trying another provider. He gave excellent information, followed up on all kinds of gnarly issues, was always courteous and kind on top of being very knowledgeable. The whole team here at their support is a pleasure to deal with them.
Heaps of thanks and much appreciation! I recommend y’all make the switch!"
"Staff was extremely friendly, helpful and very professional, informed us about the new phones that we should purchase when we are moving from old 3G phones to a 5G device, and the rep was super knowledgeableand helpful. Adam, the customer service representative that helped us out was the utmost respectful and professional. I will always trust his judgment and recommendations. We are extremely satisfied that we got out from the rock we used to live in, to a more open world and ecosystem. The galaxy s21's they have are 100% Authentic and brand new! The phones are a fresh air from the old floppy flip phones we had from back in the day and we didn't have to spend as much as we thought we would. I'm 84 years old and kept giving excuses why I shouldn't get a smartphone but seriously, even my 3 year old great grand daughter knows how to use these phones, so why shouldn't I also? Thank you so much cell2get!!"