ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2011-05-08

"Fast service, especially on shipping. I order a tmobile mytouch 4g and it works flawless. Customer services are friendly and approachable. Keep it up guys."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-05-08

"My experience with cellhub has been pretty remarkable. Awesome customer service professionals who treat customers with respect and really know their job. I will recommend friends over and over again to cellhub without regret."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-05-06

"thnak you cellhub I got a HTC phone at a great price love it so far no problems, It was easy to order and came in two days Thanks again Richard Carroll"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-05-06

"Its was fast and cheaper then anyone else!!!!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2011-05-05

"Picked up my G2x at Cellhub because they had the most reasonable price for it. Had I known I'd have the terrible experience with the phone and then the complete and utter disrespect that both the customer service agent and his supervisor provided me. Here's the story, the First G2x they sent me was defective with random reboots and freezing. I called Cellhub and the lady I talked to was rude and really didn't assist me. I was out a phone and this new one was going to be my only phone, I asked for cross-shipping to minimize down time and was out-rightly refused,the rep told me that I would probably keep both phones. I really did not like to be accused of possible stealing! I was put on hold for several minutes during the call without my permission, and it took 45 minutes to talk to a customer service representative. I relented and settled with having to ship my phone back and have them send another one back to me...a process which took a week. I get the new phone and same problems. Hoping for some leniency with their ridiculous policy, and if they could overnight a new one and now do a cross-ship. They again refused and when I pleaded telling them this was my only connection to the outside world they seemed to shrug and not care. They offered another 2-day ship back and another 2-day ship back to me for the SECOND defective phone from them. This atrocity angered me so I'm cancelling the entire service with this clown of an operation. They then have the audacity to try to charge me a $35 restocking fee. After pleading with the fact that both phones saw a maximum of 2 hours of use before craping out had them wave it. Only to be told that not only will they NOT be paying for shipping back to me, but that I would have to pay THEM $10 for the privlage of mailing it back, they refered to this as a "mailing fee". Not only that, but I would have to PAY to ship the 2ND DEFECTIVE item back. I would stay far away from cellhub.com and stick with reputable outlets like Amazon or Newegg. I've shopped at both locations and they offer cross-shipping (overnight none the less!) for defective items. I regret not spending a bit more for the phone and purchasing it from a reputable site like NewEgg or Amazon. In fact I'm going to purchase an HTC Sensation next month from a Local and reputable T-Mobile dealer, as I may have to pay a bit more, but customer service is where it counts and cellhub has a complete and utter disregard for their customer once they purchase the phone."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2011-05-05

"I was shopping around for a smartphone, and discovered that cellhub has some of the best prices online. I purchased a mytouch 4g - easy to use website, quick shipping and great customer care. Very trustworthy!! Will buy again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2011-05-05

"Cellhub is a very good store for Tmobile customer. I received my order very quick and the products are in good condition. I even refer Cellhub to my sister and she got what she wants as well with a very good deal. I've got a perfect deal with them with the renewal of my 2 lines. I will definitely do business with them again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-05-05

"The service is quick and good. I purchased two phones and never have issues."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2011-05-05

"Cellhub has great offers and delivers as promised. I saved a ton of money by the deal that was offered on a smartphone."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-05-05

"Awesome customer service. Great deals on phones. Would recommend highly."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-05-05

"Cellhub.com is better than actually going into a t-mobile store. I order my new phone & service on my 30th birthday and it was like getting a great birthday gift! I received the phone in 3 days & it was FREE shipping. I will only buy from cellhub.com for any of my cellular needs for now on! -Mike (South FL.)"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-05-04

"THis is very good site I came across to buy T-Mobile phones."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-05-04

"Best phone and great place to buy a phone........"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2011-05-04

"The service is good so far. No issues with device or the purchase transaction. I liked it. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-05-04

"Cellhub.com was a great place to purchase my new HTC MyTouch 4G. The price was simply the best, and the shipping very speedy! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A