"I bought a Western Digital disk drive (Wd1600ADFD) that was described as OEM - meaning "original equipment manufacturer". That means a unit that was purchased by a manufacturer of computers. This means the unit is supposed to be new.

When I installed the unit, it failed the Dell diagnostics. Past the 30 day warranty period, I called Centrix. They told me that the drives they purchase from Dell and elsewhere are rejects off the production line. They told me to call Western Digital for an RMA.

This means that the drive Centrix sold me is defective in some way by definition. They are therefore selling parts rejected by some OEM. Centrix is not an OEM.

The bottom line is that if you buy a drive from Centrix, it is guaranteed to fail."

"Absolutely exceptional service - ordered on Thursday afternoon, arrived Monday morning to Townsville, North Queensland, Australia. Wish some Australian companies were even half as good as your service!! Will definitely keep Centrix International on my list of preferred US providers!!"

"Bought bad device. Had to return for replacement. They refunded since no more product. Now still without product."

"Very satisfied with this merchant. I ordered on a hard drive on Thursday (at the lowest price on the web) and the drive was shipped out the day I ordered. I received the drive early Monday morning via FedEx delivery. I will definitely buy again from this merchant."

"I placed my order at 9:45pm on Friday. Centrix Intl started working on my order before I got out of bed on Monday. I received my new drive and a set of FREE speakers by 12:30 pm on Tuesday. My purchase from Centrix Intl was a pleasant experience with VIP treatment. I give them 5 stars."

"Ordered a wireless router. Choose this seller based on price and average reviewer rating. Shipping was prompt, but received out-of-date version that has indications of previous use. Packaging was "informal". Based on subsequent email from vendor, discovered that web site did describe unit as "refurbished.""

"This was my first time ordering from Centrix.

Very impressed with their customer service - I ordered on a Friday and they shipped by Tuesday (on their website it says shipped within 24 hours; they wanted to call me to confirm the shipping address therefore the short delay).

I ordered the playTIME HV0102 and a few misc cables. Wow the HV0102 is EXACTLY what I've been looking for in a media player! And the cost is lower at Centrix than anywhere else. Thanks!"

"I was really impressed with this seller. The prices are good and they ship to Canada without charging and arm and a leg. My Dell motherboard arrived in 2 days and was in perfect shape. I would definitely buy from them again."

"The only site I could find with the oddball part I needed. Easy to browse layout, good detailed pictures of parts. Reasonable shipping rate, and arrived in 2 days at lowest shipping cost.
Will be my first stop for computer parts from now on."

"I've ordered from Centrix about a half-dozen times over the past six or seven years. I used to make store pick-ups as they're close to my work. Now that they've moved, that's no longer convenient for me. Shipping was immediate and the articles were well packed. Arrived next day by DHL. The items were exactly what I was expecting and their prices great! I will continue to do business with Centrix -- I continue to be a happy customer. "

"I ordered a drive thursday in the late evening and the following monday in the morning the drive was on my desk! from california to italy!!! that's centrix and I also had support for mounting! nothing else to say, thanks a lot! this is a great reseller!"

"These folks are very easy to work with and deliver as promised. Even when I had to cancel an order and reorder the correct part (my fault) they took care of it promptly.

I look forward to working with them again."

"super fast shipping. I've always had good customer service from them. Returns are painless and speedy. highly recommend."

"Order was shipped to wrong address and it took 2 weeks to arrive. Customer service email communications was very poor and had no idea when my order would arrive. DVD drive was defective. The closing mechanism was broken and the drive would not stay closed.

Centrix charges a 15% restocking fee and shipping on replacement items. It was faster and more cost effective to order a new drive from a reliable vendor with better customer service and return policies instead of dealing with their RMA process.
I would not shop there again and do not recommend this store."

"Very pleased. My order was upgraded from UPS Ground to 2 Day Air at no extra charge to us. Item purchased got my Dell back up and running."