"My biggest issue was that every time I spent more than 5 minutes away from my computer, the shopping cart would automatically empty itself. Seemed a tad weird."
"Well, when boots finally arrived, a rivit broke the first time I put them on. I contacted Certaintystores, explained I needed the boots for an upcoming motorcycle course. Returning the boots and waiting for a replacement wouldn't work because I wouldn't have the boots when needed. I was told to hold on to the boots, they would send a new pair out and when I received them to then return the broken ones. that was mid-march...this is mid June...no new boots,"
"AWESOME VEST, AWESOME SELLER!"
"Lost a motorcycle flag and its pole on my first ride, sent an email describing and sending picture's of the the second flag I had purchased and mounted same day. Certainty Stores rep John Miller was quick to replace the list flag/pole set no questions asked! Received the replacement a couple days later.....that my friends is true customer service..Certainty's rep could of said - oh well, so sad and contributed my lost flag/pole extension to poor installation, but didn't. This was my first purchase, not a long time customer, but will be now. I defintely
appreciate their loyalty to me...
If you are seeking a company who truely stands behind their products, and provides excellent customer service, please buy from Certainty Stores......Mark from Virginia Beach.
"
"Website laid all the details out there. Like the sizing chart"
"Easy to deal with customer service, friendly, and helpful. Close to Delaware and will use again!"
"I had a vest like this years ago that was stolen. It was nice to find one almost identical "
"So happy with the discount price and high quality merchandise. I was pleasantly surprised."
"They have something called "buysafe" which is automatically added to your total bill...you should not have to chose to opt out of something that increases your bill...it should be something that the option is to add it. Seems like a scam to me since it is not something you would be looking for on your invoice since I did not ASK for it to be added...
Edit In Response To Certainity Rep: What does it say of your company that one would NEED to get insurance to make sure one received the item they ordered???"
"I wish there were different shipping options. I was also hoping for an estimated arrival date. I really need my package by Thursday morning but I have no way of knowing the shipping time. I thought the shipping was a little expensive as well."
"Friendly service with good prices.....always use for my motorcycle gear"
"A+ great service happy with product"
"This is a very good-quality material and I expect will last for years to come. "
"How do I get my 10% Coupon Discount applied to my bill ???"
"Great product,just as described"