"The Piece is truly amazing. The communication is second to know the steps were explained thoroughly and expert suggestions made all the difference. Beyond amazing and super happy with my family piece"
"The artwork I received from Charcoal and Pencil was beyond my expectation. The communication was thorough and responsive, answering all my queries with good explanation and choices/alternatives to create exactly what I was aiming for. Being my first time commissioning a piece of art I was nervous and hesitant but the people at Charcoal and Pencil made this process easy and the end result was better than I had imagined. The recipient was my father in law who was retiring after 40 years of work in the railway and the art he received brought him to tears (a man that never cries). Unfortunate that I didn't have the chance to capture this precious moment but I did get some snaps just after and you can see the huge smile on his face. Thankyou again to the team that helped make this moment one to remember for decades!"
"I really like their customer service because they respond in a timely matter. I would definitely recommend Charcoal And Pencil to family and friends. - Anonymous "
"They did a great job with the drawing. "
"The service was perfect and the final product was beautiful"
"Very pleased with both pictures,the artist did a wonderful job "
"I was fascinated by their drawings."
"What a wonderful piece of art work that made a wonderful gift. Awesome quality at a great price. Will move the heart of your loved one with a gift like this."
"The picture turned out BEAUTIFUL! I could not have been happier with the art work. When I took it in to get framed the person waiting on me even commented on how much detail showed up in the picture. I can’t wait to display it!"
"Excellent service and great responses from the company during the process. I will be using them again soon. "
“That would be so great! We are already looking forward to working with you soon, Alex!
We cannot thank you enough for taking out time to let us know what you think of the colored charcoal painting and our services at Charcoalandpencil.
We are so glad that we could live up to your expectations and hope to continue doing the same and better in the future. ”
"I've had 3 drawings completed and each one is beautiful and the service was exceptional. They kept me informed and allowed me to see the work as it was completed."
"All very professionally done. We are very pleased and grateful for the portraits!"
"Overall my experience was great. The communication process from the very beginning was so comforting to me and assured that the product would be satisfactory. The turnaround time was exceptional. My daughter loved the portrait of her dog and that's a great feeling. Thank you.
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"I was thrilled with the product and customer service at every step. Shilpi responded to all of my questions and emails promptly and completely, and really helped me make the right decisions. The sketch itself blew me away - I couldn't believe the quality. My boyfriend cried when he saw his beautiful dog so perfectly sketched and framed. It was the best Christmas ever! Thank you Shilpi and team!"
"The art work was amazing, my husband loved it. thank you so much I will be doing another picture in the near future"
A rep from Charcoal And Pencil, Charcoalandpencil.com, has responded:
“Wow, this is what we strive for! It gives us so much content and satisfaction to learn that the charcoal painting turned out just as you envisioned it to be and you are happy with the painting.
It was amazing working with you, Kelly. We can't wait to work with you again.”