"I cancelled my order as the shipping costs were prohibitive to the UK. After some research I was shocked to discover that a similar item could be sent from the UK to the U.S in less than half the time at less than half the cost. No one seems to be able to explain why this is.
In light of the response from Cheap Joes I thought I should be more specific. Firstly I was not suggesting that the shipping was being inflated by Cheap Joes but that U.S. Shipping costs are a stumbling block to international orders. U.S. Suppliers have a great deal more choice than is available in the UK and and reasonable shipping costs with speedy delivery would encourage more orders.
What makes it even more puzzling is that contrary to the impression given by Cheap Joes the carriers I researched were the same as they use but in reverse order. Cheap Joes / USPS quoted $31 to ship a synthetic mop brush to the UK taking 3 -5 weeks. Rosemary and co - a UK brush maker quote $11 to ship a similar product to the U.S. Using Royal Mail / USPS taking 10 - 12 days. They even offer a 3 - 4 day delivery service using DHL for only $16.
I would have thought Cheap Joes could have been more open to investigating a cheaper and better shipping service for their customers."
"I had never heard of Cheap Joe's so called a rep asking questions about a digital projector for my artwork. Cheap Joe's was recommended so I contacted them. Not only did a screaming good deal on my projector, but it was easy, on time and I love the projector. I would recommend Cheap Joe's...definitely! "
"purchase arrived within the time frame expected. packaging was good. merchandise arrived without damage."
"Very quick and accurate. Thanks."
"My order shipped quickly and everything was as expected. "
"Terrific delivery time. Product arrived in good shape"
"Service is helpful and quick."
"The description of the box we ordered made it sound like there was felt lining in the box. It is just a plain old ordinary plastic box that I could have gotten anywhere for much cheaper. I will not be buying from Cheap Joe's Art Stuff again."
"Easy site to shop from, great prices but shipping is a bit high. Not this order only but shipping on all of my orders with you. Sorry to complain."
"Good prices, Timely delivery, Happy customer :)"
"delivered before expected
HOWEVER
would have been happy to receive it by regular mail - rather than priority"
"Cheap Joe's is very good about filling orders promptly and accurately. I also appreciate the friendly and professional staff."
"Have dealt with Joe's for many years. They have knowledgeable and kind folks whether over the phone or in person. They have always been my go to place!"
"Cheap Joe's is my go to place for art supplies."
"Items ordered came packed well, undamaged and arrived in 2 days! Yea! And on top of that I got a free tube of paint which I love! Thanks Cheap Joe's..."