"Very accurate descriptions and extremely fast and free shipping on every item I have purchased from them. I love my knives and the deals I got on them. Thanks Mark!
-CJ"
"Good people to do business with. The knives are as advertised and the vendor to customer service is very good."
"Everything done as ordered and on time
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"Always satisfied with the product and services."
"Mark and crew are always on top of the game. A great company with a superb selection. I cannot wait to do business with them soon."
"The website had a lot of good information and videos. The delivery was fast and the product was as advertised. I will buy from them again. "
"Good ad speedy shipping, Great quality knives"
"Everything went smoothly as always."
"A very fast shipping also the quality of the Products are awesome! "
"My knives came in a very timely manner in perfect condition and they have already exceeded my expectations. I will definitely purchase from them again in the future."
"knife arrived on time, exactly as advertised"
"GREAT customer service from Mark. Very attentive in answering emails, questions about knives, etc. He knows the products very well and it shows he wants his customers happy."
"Mark and the staff at Chef Knives to Go provide top notch service. I love the extensive video promos for many items. I really felt like I knew what I was purchasing before I placed my order, and I have never been disappointed or felt that the product was misrepresented in any way. In fact, every product I have purchased from this vendor has exceeded my expectations. I would highly recommend this company and their products to anyone interested in the creme de la creme of fine cutlery available anywhere in the US.
I should also mention that I have made 4 purchases from CKTG in the last 8 months and have received excellent service and fast shipping every time. Even making a purchase late in the week before Christmas they had no problem getting my order to me in time for the holiday without expedited shipping costs. When I placed my first order, the Konosuke HD Gyoto that I ordered had sold out but I ordered one before the website had been updated to reflect the fact that it was no longer in stock. I received a prompt and polite call from the owner of the company who offered me a much more expensive blade (albeit a slightly different shape) from the same line at no additional cost. I went with something from the Konosuke HH (fully stainless) line instead and love it. It was refreshing that they were willing to give me a more expensive product at no extra charge since it was their mistake. They have made a lifetime customer out of me.
As for the reviewers that criticize overseas shipping, I cannot speak to that except that I live in the US and have had several problems receiving shipments from the EU or Asia, but I feel that is not necessarily the fault of the company that provided the product, just the shipper/customs. "
"Fast service, great knife!"
"Excellent and prompt service, overall a wonderful business. The forums are also very helpful. "